Company Overview
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Job Overview
This position will work directly with Sales, Finance, Operations, and TA Teams to support our sales team. Our goal is to provide timely and accurate assistance to help them manage their selling efforts. This is a fast-paced and constantly evolving sales environment that requires excellent communication skills as well as the ability to multi-task and work under and towards a deadline.
General Responsibilities
- Become a subject-matter-expert for key activities within the sales process.
- Support key change initiatives with data & analytics and/or program management.
- Sales Pipeline & CRM Hygiene, Sales Pipeline Reports & Dashboards
- Track key metrics on Business Units, Service Lines & Customers/Accounts and provide snapshot of vital stats in advance for client meetings.
- Sales compensation tracking and support.
- Tracking Renewals/Repeat business and working with Salespersons & Delivery Teams to ensure follow-up and completion.
- Conduct basic market / client research and communicate findings.
Minimum Qualifications
- Graduation/Post Graduation in Finance / Commerce / Management.
- Well versed with MS Office especially with Microsoft Excel & PowerPoint.
- Extremely organized with good time-management skills.
- Familiarity, understanding & experience in CRM (NetSuite/Salesforce preferred).
- Salesforce Reports & Dashboards (CRM Admin experience would be a plus).
- Detail-oriented, analytical, and inquisitive.
- Advanced analytical skills and knowledge.
- Intermediate presentation and written communication skills.
- Research skills and knowledge.
- Intermediate business acumen and demonstrated application.
Preferred Qualifications / Skills
- Ready to take initiative, ownership & roll up the sleeves to get the job done.
- Readiness to change and also embrace the change. Strong ability to deal with ambiguity.
- Good understanding of companies' financial metrics & quantitative abilities.
Compensation
Estimated Pay Range:
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & Inclusion
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
