The Noblesville Boom President of Business Operations is responsible for the overall business strategy, day-to-day operations, and long-term growth of the organization. This executive role leads all non-basketball aspects of the franchise, including ticket sales, corporate partnerships, marketing, fan engagement, community outreach, and game day experience.
Essential Duties And Responsibilities - Strategic Leadership
- Build a collaborative and high-performance culture that reflects the values of Pacers Sports & Entertainment.
- Represent the team in league meetings and strategic initiatives with the NBA and G League leadership.
- Partner with all PS&E departments to ensure alignment with organizational priorities and leverage expertise across the enterprise.
- Strengthen alignment across teams within PS&E, building bridges across the Pacers, Fever, and Boom organizations.
- Deepen and expand the team's partnership with City of Noblesville leadership, building on the strong existing relationship.
- Develop and implement practices that set up the Noblesville Boom to earn the G League "Team of the Year" award.
- Business Operations & Revenue Generation
- Lead all business operations, including ticketing, sponsorship, marketing, retail, and partnerships.
- Drive revenue growth across multiple streams with a focus on innovative ticket sales strategies and corporate partnerships to ensure the Noblesville Boom is a top-five revenue team in the G League.
- Oversee financial performance, including budgeting, forecasting, and operational reporting, ensuring fiscal discipline, strategic investment, and responsible stewardship of organizational resources.
- Business Team Leadership & Development
- Recruit, train, lead, and mentor a best-in-class team across all business functions.
- Champion employee engagement, talent development, and organizational excellence.
- Evaluate, build, and right-size long-term staffing models for both full-time and part-time employees.
- Collaboration with Basketball Operations
- Serve as a key partner to basketball operations leadership, supporting efforts to enhance fan-facing and community-related player experiences.
- Coordinate joint initiatives such as media content, fan engagement, public appearances, and in-game programming.
- Fan & Community Engagement
- Act as the "face of the organization" and ambassador of the franchise in the local market, strengthening relationships with fans, sponsors, media, civic groups, and grassroots organizations.
- Lead efforts to build brand affinity through compelling storytelling, community initiatives, and an exceptional game-day experience.
- Establish the team as a visible and valued part of the region’s sports and entertainment landscape.
- General Expectations
- In every position, each employee is expected to align with PS&E's mission and core values along with actively participating in company-sponsored community outreach programs.
- Other duties and responsibilities as needed.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education And/Or Experience
- Bachelor’s degree required; advanced degree in business, sports management, or related field preferred.
- At least ten years of progressive leadership experience in sports, entertainment, or a related industry.
- Experience with the G League or professional sports ecosystem highly preferred.
- Proven track record of revenue generation, strategic planning, and team management at the executive level.
- Strong financial acumen and experience managing P&L.
- Outstanding relationship-building skills, public presence, and executive communication ability.
- Must have proven ability to manage large-scale projects, from concept to completion to maintenance.
- Must be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption.
- Must have a strong command of reasoned, measured decision-making based upon analyzing the pros and cons of each potential decision to be made.
- Must have proven strong decision-making skills and the proven ability to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships.
- Must have excellent attention to detail and the ability to effectively multi-task in a deadline driven atmosphere.
- Must have exceptional writing skills and editorial acumen.
- Must be able to maintain confidentiality and use utmost discretion when privy to sensitive information.
- Must have truly outstanding customer service and interpersonal communication skills (verbal, non-verbal, written) while being attuned to others through strong active listening skills.
- Must have a strong sense of self-awareness and emotional intelligence.
- Must possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives.
- Must be self-directed and able to work independently.
- Must be a flexible and reliable team player, both within own department and within company as a whole.
- Must be able to work non-traditional hours, in non-traditional settings, within a team atmosphere.
- Other preferences include experience with B2B and B2C sales environments, event marketing and activation, and promotional marketing.
Language Skills
Outstanding and proven communication skills required (both verbal and written). Ability to read, analyze, and interpret instructions and reports. Ability to write reports and business correspondence. Ability to think strategically and work under pressure. Ability to effectively present information, speak publicly, and respond and communicate to questions from key business leaders, community leaders, and executives.
Computer Skills
This position requires a strong working knowledge of Windows, Microsoft Word, Excel, PowerPoint, Outlook and Microsoft Office.
Mathematical Skills
Knowledge to apply mathematical operations to such tasks as analyzing costs, developing budgets and sales projections, and figuring statistics.
Reasoning Ability
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to think strategically and understand and evaluate situations on all levels, communicate/articulate pros and cons of various options and implement solutions effectively.
Physical And Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to:
- Sit
- Stand
- Walk
- Use telephone
- Use computer
- Speak, hear and write
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position must be able to work evenings and weekends as required.
- The noise level in the office work environment is usually moderate.
- The noise level in the arena/game environment is usually loud.
- The stress level may become high during certain times of the year.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability status, gender identity, marital status, protected veteran status, or any other protected class.
Company Summary
At Pacers Sports & Entertainment, we are dedicated to delivering best-in-class sports and entertainment experiences while making a positive impact on our community. As the home of the Indiana Pacers, Indiana Fever, Noblesville Boom, Pacers Foundation, and Gainbridge Fieldhouse, we strive to exemplify our core values of Respect, Teamwork, Trust, Passion, and Excellence in everything we do. Our mission is to create memorable moments for our fans and foster a culture of inclusivity and excellence both on and off the court. Our purpose is Winning, Serving, and Entertaining.
