About LoyaltyLion
LoyaltyLion is a loyalty and engagement platform, built on data, and trusted by thousands of ecommerce brands worldwide.
It’s been an incredible few years for LoyaltyLion. We’ve closed funding, built out our Leadership team, and achieved spots in both the Deloitte Fast 50 and the FT1000. At the start of this year, we were named no.1 in loyalty management worldwide by G2 and voted the 8th best software company in the UK.
Role Responsibilities:
- Identify, document, and implement innovative solutions to business problems using a wide range of technologies and applications
- Advocate and educate teams on the use of technology, tools, and processes to maintain accurate and reliable sources of sales, marketing, and customer success data
- Proactively search for opportunities to improve, streamline, and scale operations through data, process, and systems analysis, driving measurable impacts on company revenue
- Assist with onboarding Go-to-Market (GTM) teams and help define and measure success metrics
- Provide reactive support for challenges faced by GTM team members
- Manage cross-functional stakeholders to support company-wide initiatives and drive revenue growth.
What we're looking for:
- Salesforce experience; Salesforce Administrator certification required
- Strong data manipulation skills and ability to create/manage reports and dashboards
- Experience with automation using Flow and handling user support tickets/case management
- Proven experience in Go-to-Market functions within high-growth SaaS or tech companies
- Understanding of SaaS Sales, Marketing, and Customer Success concepts (e.g., MEDDIC, Challenger Sale)
- Excellent communication and relationship-building abilities
Benefits
Financial & Insurance benefits
- 🛟 Life insurance from day 1
- 🎁 Access to comprehensive discounts through Perks at Work
- 💝 Charity giving scheme
- 💰 Optional pension salary sacrifice scheme
Working life benefits
- ⏰ Flexible working – core hours between 10-4
- 🏠 Hybrid working with 2 days in our Farringdon Office
- 🎉 4.30pm finish on Friday
- 🥳 Quarterly team and company-wide socials
Equipment
- 💻 Apple MacBook and all the equipment you need to be set up for success
- 🏡 £200 work from home allowance
- 🤖 ChatGPT subscription
Growth and development
- 📚 Generous Learning & Development budget
- 📊 Bi-annual Performance Reviews with clear progression frameworks in place across every team
- 🎟️ Earn gift vouchers by getting recognised for your great work every day by your colleagues
Time off benefits
- 🌞 25 days holiday per year + bank holidays
- ➕ One additional day of holiday for each year of service, up to 5 years
- 🎄 Christmas annual leave booster
- 🌍 Work from anywhere policy
Health & Wellbeing benefits
- 🩺 The choice of two of the following: wellbeing budget, private medical insurance through Vitality, or private dental insurance
- 🚲 Cycle to work scheme
- 🤝 Employee Assistance Programme
Family benefits
- 👶 Enhanced parental leave
- 🏫 Workplace nursery scheme
- ❤️ Family forming leave policy
