Job Description
The Role
We’re looking for a Sales Operations Manager to be the operational backbone of our sales organization. You’ll partner closely with Sales, Marketing, Finance, and Customer Success to optimize processes, improve forecasting accuracy, and scale our go-to-market motion as we grow.
This is a hands-on role for someone who loves turning data into insight, building scalable systems, and enabling sales teams to perform at their best.
Job Requirements
- 3 days/week in our New York office
- 3+ years of experience in Sales Operations, Revenue Operations, or a similar role in a B2B SaaS company
- Strong experience with Salesforce (hands-on admin level)
- Proven ability to build clear, actionable dashboards and reports
- Proven experience designing, improving, and scaling operational processes
- Strong analytical and problem-solving skills, with the ability to synthesize complex information into actionable insights
- Ownership mindset with a bias toward execution and continuous improvement
- Excellent stakeholder management and communication skills
- A “builder” mentality- comfortable with ambiguity and rapid change in a scaling startup
Job Responsibilities
What You’ll Do
- Own and continuously improve sales processes across the full funnel
- Manage and optimize our CRM (Salesforce) and sales tech stack (e.g., HubSpot, Outreach, etc.)
- Build and maintain dashboards, reports, and KPIs to drive visibility into pipeline health, performance, and forecasting
- Own and enforce sales stages, exit criteria, and deal hygiene across the funnel
- Improve forecast accuracy and support weekly, monthly, and quarterly revenue cadence
- Identify operational gaps and proactively design solutions that scale with growth
- Act as a neutral operator focused on accuracy, consistency, and execution
Job Benefits
A flexible, hybrid work model with global collaboration.
Base salary range $130K-$160K
