Director of Revenue Operations
Location: Austin, Texas Metropolitan Area (Remote)
About this Opportunity:
Our client is a private equity–backed SaaS organization serving a large, fragmented service market with modern software solutions used by thousands of customers. The company is in a strong growth phase and is investing in revenue infrastructure to support continued scale. This role is a senior leadership position, reporting into Finance, and plays a critical role in enabling and aligning go-to-market teams.
About you:
• You approach Revenue Operations with a build-and-scale mindset and have experience creating durable processes, systems, and teams in fast-growing B2B SaaS or technology businesses
• You have led RevOps or Sales Ops functions through periods of change and growth, while remaining closely involved in execution across areas such as incentive plans, workflows, and data accuracy
• You are highly organized and effective at prioritizing work in a fast-paced environment with competing demands
• You are comfortable partnering across departments and communicating effectively at both the tactical and executive levels
• You establish credibility through collaboration, insight, and follow-through
What you will do:
• Work closely with Sales and Marketing leadership to translate go-to-market strategy into scalable operating processes
• Evaluate the full revenue funnel to uncover friction points and implement improvements from lead intake through renewals and expansion
• Lead the creation and ongoing management of sales incentive programs that support company objectives and motivate performance
• Strengthen pipeline reporting and forecast reliability by defining clear standards, processes, and system usage
• Partner with Finance and GTM leaders on planning activities such as forecasting, capacity analysis, quota modeling, and resource planning
• Own and oversee the revenue and GTM systems landscape, ensuring tools are properly integrated and positioned to support growth
• Align lead-to-renew and quote-to-cash workflows across teams, including pricing, billing, and revenue recognition processes
• Drive automation and operational improvements that enhance efficiency, accuracy, and conversion across the customer lifecycle
• Manage relationships with external vendors supporting revenue operations technology
• Hire, coach, and develop a high-performing Revenue Operations team focused on partnership and continuous improvement
• Serve as a central point of alignment between Sales, Marketing, Customer Success, and Finance
• Lead operational change initiatives to support evolving business needs and new growth strategies
• Own revenue reporting and analytics, delivering insights that support decision-making and performance management
• Develop dashboards and reporting frameworks covering the full funnel, including pipeline health, renewals, expansion, and customer value
• Translate complex data into clear recommendations for leadership and cross-functional partners
• Establish governance and standards to ensure revenue data remains accurate, reliable, and trusted
What you will need:
• Prior leadership experience in Revenue Operations, Sales Operations, or a related function within B2B SaaS or high-growth technology environments
• Hands-on experience designing, administering, and scaling GTM systems, with strong expertise in HubSpot and exposure to tools such as Gong, Gainsight, and Stripe
• Demonstrated success improving retention, expansion, and net revenue outcomes through operational and data-driven initiatives
• Experience managing and mentoring distributed teams across regions
• Strong analytical capabilities, including forecasting, performance reporting, and dashboard development
• Experience owning end-to-end revenue workflows spanning acquisition, onboarding, renewal, and expansion
• Proven ability to design and manage sales compensation programs and support quote-to-cash operations
• Excellent communication skills, with the ability to present insights clearly and influence stakeholders at multiple levels
• Ability to balance long-term strategic thinking with hands-on execution
• Bachelor’s degree in Business, Finance, Marketing, or a related field; advanced degree or equivalent experience preferred
