Business Operations Assistant

Axiom Properties • Full-time • Lincolnshire, Illinois, United States • $55k - $80k / year • 1m ago

Business Operations Assistant

$55,000-$80,000 annually

We are seeking a highly organized and initiative-taking Business Operations Assistant to support a mid-sized real estate company. This role serves as a critical bridge between ownership, accounting, and technical operations. The ideal candidate is a versatile professional who can manage office technology, support operating software platforms, assist with basic bookkeeping and accounting, and oversee a range of daily administrative tasks.

Required Skill Set

Accounting / Bookkeeping

2–3 years of experience in basic accounting or financial reporting
OR a degree in Business, Business Administration, Economics, or a related field
Familiarity with bookkeeping principles and financial documentation

IT / Technical Support

Experience with basic IT troubleshooting (computers, printers, internet connectivity, software updates)
Comfort with CRM data management and general office technology

Administrative

Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
Experience with Docusign, scheduling, and vendor coordination
Strong organizational and communication skills

General Responsibilities

Respond to inquiries promptly and follow tasks through to completion
Represent the culture, values, and goals of company leadership when interacting with internal and external stakeholders
Identify operational inefficiencies and help refine or develop processes
Maintain strict confidentiality when working with the Co-CEOs, Senior Property Management Team, and corporate office leadership

Corporate Office Responsibilities

Accounting & IT Support

Assist the Accounting and IT Manager with daily tasks and special projects
Support quarterly financial reporting, basic bookkeeping, and investor portal management

Executive & Departmental Support

Support the Co-CEOs, Senior Management, and VP of Acquisitions on special projects
Assist with acquisition and disposition processes, including document coordination and execution through the Investor Portal

Administrative Operations

Manage daily office tasks, including answering and routing emails and phone calls from the corporate inbox and phone line
Sort, scan, and distribute Axiom office mail
Support all departments and the Executive Team with various operational requests

Culture & Communications

Administer the quarterly company newsletter
Manage the Company Culture Program
Assist with planning and coordinating company events

Expectations:

Flexibility: Perform special projects or additional tasks as needed, following instructions from the Department heads & Co-Chief Executive Officers.
Organizational Skills: Exhibit exceptional time management and attention to detail.
Positive Representation: Promote the company's brand and values through professionalism and support for employee development.

Licenses:

A valid Driver’s License with good driving record and auto insurance. Any change in status of Driver’s License must be reported to Regional Manager immediately upon notice.

Education & Work Experience:

Bachelor’s degree or equivalent combination of education and experience.
Minimum of three years’ basic accounting or financial reporting
OR a degree in Business, Business Administration, Economics, or a related field
Proven expertise in organization, time & attention management, and effective problem-solving.
Proficient in Microsoft Office (Excel, Word, Outlook). Experience with AppFolio or other real estate accounting software is required.
Must be able to prioritize multiple deadlines in an efficient manner.
Ability to work independently and collaboratively.
Strong verbal and written communication skills.
Must be team oriented and possess an “upbeat / can-do” attitude.

Physical Requirements:

Prolonged or repeated standing, walking, climbing stairs, stooping, kneeling, crouching, bending, twisting, carrying, lifting, and/or moving up to 25 lbs.
Answer phones, email, text messages and greet clients.

Expectations:

Report to work on time and adhere to assigned work schedules.
Stay current on training with a minimum benchmark of 70%.
Maintain a professional appearance and attitude at all times.
Demonstrate thorough knowledge of the company’s policies and procedures.
Comply with OSHA standards and company safety policies.
Provide exceptional service and foster positive employee, resident and vendor relationships.

Benefits You’ll Love

Opportunity for professional growth through training programs
401(k) with company match up to 4% and fully vested upon participation
Medical, dental, and vision insurance
Short-term and long-term disability insurance
Employee rent discount
Employer-paid group life insurance
Voluntary life insurance
Paid time off
Tuition reimbursement
Employee Assistance Program
Allstate supplemental insurance
Vet Pet Insurance
Employer-paid virtual telehealth program
Holiday pay: 6 company holidays + 3 flexible holidays
Employer HSA monthly contribution

Disclaimer:
This job description is intended to provide a general overview of the position. Responsibilities and duties may be adjusted or assigned as needed without prior notice.

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