We are Compass Digital—the digital and technology arm of Compass Group North America. We build and scale digital products and technologies to exceed the expectations of our guests and clients. Backed by research, we create remarkable user experiences with increased choice and convenience. We offer end-to-end solutions, simultaneously boosting sales and guest satisfaction.
Compass Digital was developed from within Compass Group, focusing on driving transformation and innovation in the hospitality spaces across Business & Industry, Education, and Healthcare. We power digital in the hospitality experience, ensuring that each touchpoint is optimized for guest satisfaction while leveraging data to achieve additional outcomes.
We are fully integrated into Compass Group, proudly serving its’ various clients through scalable, cutting-edge technologies and solutions.
Position Details:
- Position Title: Senior Revenue Systems Analyst
- Salary: 100,000.00 - 120,000.00
- Bonus Eligible, 4 Weeks Vacation and more!
- Employment Type: Full Time, Permanent
- Hybrid: 3 Days in Office - Toronto/ Mississauga
In accordance with provincial legislation and our commitment to transparent hiring practices, the compensation range for this position is provided. Final compensation will be determined based on qualifications, experience, and internal equity. Canadian work experience is not required. Please note that artificial intelligence tools are utilized in the applicant screening process.
We are seeking a Senior Revenue Systems Analyst to help scale and optimize our unique sales and customer success operations through best-in-class systems, data, and processes. In this role, you will be responsible for analyzing, designing, and implementing revenue system solutions (Salesforce, RCA, and more), while partnering closely with Sales, Customer Success, Marketing Operations, and Product teams.
You will play a critical role in translating business needs into scalable systems, improving operational efficiency, enabling end users through documentation and training, and ensuring data integrity to support growth and decision-making. This is a hands-on, cross-functional role for someone who enjoys building, optimizing, and continuously improving GTM systems.
Now, if you were to come on board as a Senior Revenue Systems Analyst, we’d ask you to do the following for us:
- Supporting the implementation, configuration, testing, support, maintenance, and improvement of our Salesforce platform and integrations with other business systems and tools.
- Gather and analyze business and technical needs from the pre-sales and success teams and stakeholders. Identify workflow improvements and enhancements to improve user experience and system efficiency.
- Perform quality assurance testing and maintain high levels of data quality in the system by conducting regular data cleanup and troubleshooting any discrepancies. Generate reports and dashboards to track performance metrics.
- Documenting system configuration and administrative processes, developing process flows, SOPs and other documentation.
- User Training and Support: Develop user documentations, training materials, and conduct user training sessions on tools, processes, and best practices to maximize productivity.
- Cross-functional Collaboration: Collaborate with internal developers, external consultants, and cross-functional teams to deliver solutions. Partner with sales, customer success, marketing operations, and other departments to ensure smooth operations and achieve organizational goals
- Keeping up to date with Salesforce and other system releases and best practices to inform and recommend system improvements.
- Assist or participate in projects aimed at improving revenue operations, including process improvements and technology implementations.
Think you have what it takes to be our Senior Revenue Systems Analyst? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:
- Bachelor’s degree in Computer Science, Information Systems, Business Administration, or equivalent experience;
- 4+ years of experience in revenue systems, automation, and cross-functional business analysis or related roles, preferably within a technology or SaaS environment.
- 2+ years of Salesforce administration experience
- Strong and hands-on administrator skills with Salesforce (including Sales and Revenue Cloud); Basic knowledge of SOQL and SOSL.
- Strong understanding of system integrations, data structures, and business process design.
- Skilled in documentation, technical specifications, and creating user facing training materials and guides; Obsessed with detail and organized documentation.
- Excellent stakeholder management, verbal and written communication skills; ability to explain technical concepts to diverse audiences.
- Natural curiosity, strong problem-solving skills with a proactive approach to identifying issues and implementing solutions.
- Highly organized self-starter with the ability to take ownership, work independently, and influence across teams.
- Familiarity with software development lifecycle and JIRA
