Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision — to simplify payments for Indian businesses — we’ve since grown into a fintech powerhouse driving India’s digital payment revolution.
Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.
From seamless checkouts to payroll automation, across India, Singapore, and Malaysia, we’ve been engineering a fintech ecosystem that’s redefining how money moves across Asia — and we’re just getting started.
Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.
Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme — and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.
We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions — including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) — along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.
But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen — you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle — if you’re curious, you’ll feel at home here. People > Pedigree — we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles — this is where interns question CXOs and CXOs say “thank you.” Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors, you’ll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.
About The Role
We’re looking for a strong operator to join as
GTM & BizOps Manager for Razorpay’s US business
- This is a foundational, 0-to-1 role critical to executing our US expansion strategy.
- The position demands an entrepreneurial operator comfortable navigating ambiguity and fast-paced environments to deliver significant impact.
- The position acts as the central hub for the US Business, responsible for quickly building internal and external support to convert ambitious goals into measurable results rapidly.
Roles And Responsibilities
- GTM Strategy & Execution: Executing the US GTM strategy, finding high-potential segments, and defining disruptive sales strategies to scale the business quickly.
- Experimentation & Optimization: Designing and executing high-velocity experiments to optimize the B2B GTM funnel (Inbound, Outbound, Partnerships, Marketing).
- Problem Solving: Acting as an internal consultant to diagnose and solve critical GTM bottlenecks through cross-functional initiatives.
- Sales Focus: Driving the sales process for high-value accounts (e.g., Indian enterprises with a US presence).
- Churn Mitigation: Conducting deep-dive analysis on churn and collaborating with Product to implement strategic intervention measures to plug revenue leakage.
- Building Scalable Playbooks: Defining, standardizing, and scaling GTM operational playbooks for sales, marketing, and partnerships tailored for the US market.
- Collaboration: Driving cross-functional and cross-geographical momentum, collaborating with global teams (including India) for new business launches.
- Reporting & Business Health: Owning key business health metrics, developing strategic dashboards, and reporting on GTM performance and churn mitigation.
- New Segments: Partnering with Operations and Product to execute GTM strategies for new, high-value segments.
The role involves working with four key groups to ensure the growth of Razorpay's US business:
- Merchants (Customers): Keeping US customers front and centre to all growth plans
- Dedicated US team members: Acting as the link/mediator between US teams (Sales, Partnerships, Product, Engineering), US customers, and the India-based Product, Operations teams
- Multiple Razorpay teams: Gaining support and momentum from teams across the organization, as the US business is in its early 0-1 phase.
- Razorpay leadership: Building and securing the necessary organizational mindshare and support from the broader leadership team to succeed in the US.
Mandatory Qualification
- Extreme Agency & High Energy: Highly self-motivated, proactive, and energetic.
- High Ownership: Takes full responsibility for projects end-to-end, wearing multiple hats in a lean, fast-moving team.
- Execution-First Bias: Thrives on momentum, values speed over perfection, and is driven to get things done and achieve measurable outcomes.
- Ruthless Prioritization & Organization: Exceptional ability to prioritize and maintain organization.
- Detail-Focused: Committed to rigor in all execution.
- Ambitious: Aiming for high-ownership and outsized growth opportunities.
- Experience: 3-7 years of experience is required, demonstrating a balanced background with time spent in management consulting or investment banking, and in an operating role at a high-growth startup
- Communication: Sharp, to-the-point, and effective communication style.
- Initiative & Problem-Solving: Proactively identifies growth opportunities, proposes bold ideas, and helps design scalable operational systems without waiting for instruction.
- (Bonus) Tool Familiarity: Familiarity with new-age workflow automation and GTM tools or a willingness to master them quickly.
Reporting and Location:
- Reports directly to the GTM & Strategy Lead (US-based)
- This is an in-office position, with working hours aligned with EST hours
- The role is based in Bangalore, with an expectation of some international travel
Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.
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