Revenue Operations Analyst – Order Management

Nue.io • Full-time • Remote (San Mateo, CA, US) • $50k - $90k / year • 2d ago

About Nue.io

Nue.io is a next-generation CPQ and revenue automation platform designed for modern SaaS and subscription-based businesses. Our mission is simple: empower go-to-market teams to move faster, close smarter, and scale with confidence. With an elegant, no-code interface and deep Salesforce integration, we streamline the entire quote-to-revenue journey — from complex pricing and approvals to seamless renewals. Backed by top-tier investors and trusted by forward-thinking companies, Nue.io is redefining revenue operations for a product-led world.

But we’re more than our product — we’re a team built on curiosity, trust, ownership, and a genuine passion for building great things together. We foster a culture where people can do their best work, grow quickly, and make a real impact. And we’re growing! If you're excited by big challenges, smart teammates, and a high-velocity environment, we’d love to meet you.

What You’ll Do:

Role Overview

We are seeking a detail-oriented Revenue Operations Analyst to own order management, commission reconciliation, and light collections across Salesforce and NetSuite. This role ensures accuracy and integrity across the quote-to-cash lifecycle—from deal close through invoicing, commission payout, and cash receipt.

This role operates at the intersection of Sales, Finance, and RevOps and serves as a critical control point to ensure that booked revenue, commissions paid, and cash collected are fully aligned and auditable.

Key Responsibilities3. Light Collections & AR Support4. Process Ownership

Order Management & Deal Audit
Review all Closed-Won opportunities prior to final booking to ensure:
- Accurate products, pricing, terms, billing schedules, and revenue treatment
- Correct opportunity ownership, splits, and commission eligibility
Validate alignment between Salesforce and NetSuite
Manage a structured Pending Review → Audited → Booked workflow
Partner with Finance to ensure clean handoff from opportunity to invoice
Audit all commissionable deals prior to payout:
- Validate commission rates, splits, accelerators, and eligibility
- Confirm invoices are issued and paid in NetSuite per commission policy
Investigate and resolve commission discrepancies with Sales and RevOps
Maintain clear audit trails supporting Finance and external audits
Monitor past-due invoices in NetSuite
Conduct professional, relationship-aware outreach on overdue balances
Partner with Sales and Customer Success to unblock payment issues
Escalate risk accounts, trends, and aging concerns to Finance leadership
Serve as a functional bridge between Salesforce and NetSuite to ensure data accuracy and consistency across revenue systems
Identify recurring deal, invoicing, or commission issues and recommend process improvements

Success Metrics (First 90 Days)

100% of Closed-Won deals audited prior to booking
Reduced commission disputes and payout corrections
Improved visibility into AR aging and collections follow-through
Clean, auditable Salesforce ↔ NetSuite handoffs

What You’ll Bring:

1-3 years experience in Revenue Ops, Finance Ops, Sales Ops, or Order Management
Hands-on experience with NetSuite (invoicing, AR, or order management)
High attention to detail with a strong audit mindset
Ability to enforce policy while partnering constructively with Sales
Strong Excel / Google Sheets skills

Bonus Points (optional):

Salesforce experience (Opportunities, Accounts, reporting)
Experience with CPQ and subscription SaaS billing models
Exposure to commission plans and incentive compensation
Experience supporting audits or revenue compliance
Familiarity with quote-to-cash integrations between Salesforce and NetSuite

What We Offer:

Competitive compensation and benefits that reward your talent and impact.
Comprehensive health, vision, dental, and life insurance
A front-row seat in the Silicon Valley tech ecosystem, where you’ll work on cutting-edge challenges shaping the future of SaaS, finance, and payments.
The opportunity to build truly groundbreaking products — your work won’t just support the business; it will influence how companies around the world monetize and grow.
A high-energy, collaborative culture where smart, supportive teammates push each other to learn fast, think boldly, and do the best work of their careers.
Room to grow, lead, and make your mark in a fast-scaling company that values creativity, ownership, and ambition.

About Nue.io

We believe that the right way to accelerate business results is by giving go-to-market teams agility - to sell and monetize ANY revenue model, across ANY channel, with complete and accurate revenue visibility end-to-end.

This requires a truly disruptive product and innovative team - we’re bringing CPQ, Billing, Revenue Lifecycle Management, and Revenue Analytics under one platform, upleveling teams and companies with pricing and billing agility, and revenue intelligence.

We are an equal opportunity employer and welcome people of diverse backgrounds, perspectives, and skills.

We will work with applicants to provide accommodations at any stage of the hiring process. If you require accommodations during the interview process, please email your Talent Partner, and we will work with you to meet your needs.

Compensation

The base pay range for this role is $50,000 – $90,000 per year.