Employment Type: Full-Time (Hybrid)
Industry: Behavioral Health / Addiction Services
Job Summary
Our Client is seeking a Chief Revenue Officer (CRO) to lead enterprise-wide revenue strategy and reimbursement performance across a multi-site behavioral health platform. This executive will oversee the full revenue lifecycle, including payer strategy, billing, collections, contracting, credentialing, and revenue integrity, within a highly regulated healthcare environment.
This role is focused on revenue realization, operational excellence, and reimbursement optimization not patient acquisition or growth marketing.
Position Impact
The CRO plays a critical leadership role in strengthening financial performance, enhancing reimbursement integrity, and building scalable revenue infrastructure that supports long-term sustainability, regulatory compliance, and patient access across a growing national healthcare organization.
As Chief Revenue Officer, you will be responsible for:
Enterprise Revenue Strategy
- Develop and execute a comprehensive revenue cycle strategy aligned with operational scale and reimbursement optimization.
- Optimize payer mix and reimbursement performance across government and commercial payers.
- Build scalable infrastructure to support expansion, integrations, and service line growth.
Revenue Cycle Leadership
- Oversee end-to-end revenue operations, including coding, billing, collections, denial management, and cash performance.
- Improve revenue KPIs such as AR performance, DSO, denial rates, and overall cash realization.
- Establish performance dashboards, productivity standards, and operational controls.
- Lead and develop a high-performing revenue organization across billing, contracting and credentialing functions.
Payer Strategy & Contracting
- Lead payer contracting strategy, including rate negotiations, renewals, and standardization of contract terms.
- Strengthen payer relationships and reimbursement positioning in complex managed care environments.
- Support reimbursement optimization strategies within behavioral health and substance use treatment services.
Compliance & Revenue Integrity
- Ensure revenue operations align with federal, state, and payer regulations.
- Partner with Compliance and Legal to mitigate audit risk, recoupments, and revenue exposure.
- Implement proactive internal controls and audit processes to maintain reimbursement integrity.
Data & Executive Collaboration
- Establish and monitor KPIs related to revenue performance and forecasting.
- Use analytics to drive continuous improvement across workflows and reimbursement outcomes.
- Partner with Finance, Operations, Clinical Leadership, and Compliance to align financial performance with patient care excellence.
Must-Have Qualifications
- 10+ years of senior leadership experience in healthcare revenue operations and reimbursement management.
- Direct experience within behavioral health, substance use disorder treatment, or similarly regulated healthcare environments.
- Deep understanding of Medicaid, Medicare, and commercial reimbursement models.
- Proven success leading revenue cycle transformation in multi-site healthcare organizations.
- Expertise in denial management, payer contracting, credentialing, compliance, and revenue integrity.
- Demonstrated ability to lead large, cross-functional revenue teams.
Preferred Qualifications
- Experience in private equity-backed or high-growth healthcare environments.
- Experience scaling or professionalizing revenue functions within growing healthcare platforms.
- Familiarity with value-based care models or alternative reimbursement structures.
- Advanced degree (MBA, MHA, or similar).
- Experience optimizing behavioral health EHR and RCM systems.
Support for Your Career and Life
- Hybrid work flexibility
- Comprehensive executive benefits package
- Performance-based incentive opportunity
- Relocation assistance available
- Opportunity to lead revenue strategy within a mission-driven healthcare organization
