Segrera Associates is recruiting a Chief Revenue Officer (CRO) on behalf of a well-established, multi-site healthcare organization. This executive leadership role reports directly to the CFO and is responsible for enterprise-wide revenue strategy, reimbursement optimization, and revenue cycle performance across a highly regulated environment. The CRO will serve as a strategic partner to executive leadership, aligning financial performance with operational growth, patient access, and long-term sustainability.
This is a Hybrid (3 days on-site - 2 days WFH) leadership position located in North Orlando.
Please note: Candidates must be located in or willing to commute to the North Orlando area. Out-of-state candidates will only be considered if able to relocate within 2–4 weeks of offer acceptance.
Essential Job Functions:
- Oversee all revenue cycle functions including admissions/intake, verification of benefits, coding, billing, collections, denial management, and reimbursement optimization
- Develop and execute enterprise-wide revenue strategy aligned with organizational growth and service line expansion
- Drive payer strategy, contract negotiations, renewals, and reimbursement rate optimization
- Improve key revenue metrics including AR days, denial rates, DSO, cash collections, and overall reimbursement performance
- Establish scalable revenue cycle processes, productivity benchmarks, and performance dashboards
- Ensure compliance with federal, state, and third-party payer regulations
- Partner cross-functionally with Finance, Operations, Clinical Leadership, and Compliance to align revenue performance with quality outcomes
- Support new site launches, integrations, and service expansions from a revenue infrastructure standpoint
- Lead, mentor, and develop high-performing teams across revenue operations and payer relations
- Present revenue performance insights and strategic recommendations to executive leadership
Education & Experience Requirements:
- Bachelor’s degree required; MBA, MHA, or other advanced degree preferred
- 10+ years of senior leadership experience in healthcare revenue operations
- Direct experience within regulated, reimbursement-driven healthcare environments required
- Strong knowledge of Medicaid, Medicare, and commercial payer reimbursement models
- Proven success leading revenue operations across multi-site or high-growth organizations
- Experience in payer contracting, credentialing, utilization management, and revenue compliance
- Demonstrated ability to optimize revenue performance through data-driven strategy and operational alignment
