We are a fast-growing snack company dedicated to delivering innovative, high-quality products to customers nationwide. As our business continues to expand, we are seeking a reliable and detail-oriented Operations Assistant to join our team at our South San Francisco office.
This position plays an essential role in supporting daily business operations, including sales coordination, order processing, import logistics, and customer service. The ideal candidate thrives in a fast-paced environment, enjoys working collaboratively across teams, and has a passion for food and snacks.
Key Responsibilities
- Process and enter sales orders, purchase orders, and invoices accurately in NetSuite
- Assist with accounts payable and accounts receivable functions
- Support e-commerce order fulfillment and website order management
- Provide operational and administrative support to the sales team
- Coordinate with vendors, freight forwarders, and warehouses on import shipments
- Deliver excellent customer service support
- Maintain organized records, files, and documentation
- Prepare reports, correspondence, and internal documents as needed
- Assist with inventory tracking and operational follow-ups
- Participate in product sampling and provide feedback on new snack items
- Perform additional duties as assigned to support company growth
This is an in-office position (no remote work).
Qualifications
- Some experience in operations, administration, or office support preferred
- Strong attention to detail and organizational and communication skills
- Experience with NetSuite or similar accounting systems is a plus
- Proficient in Microsoft Office (Excel, Word, Outlook) and cloud-based tools
- Ability to multitask and manage multiple priorities efficiently
- Bilingual in Chinese preferred
- Associate’s or Bachelor’s degree preferred
- Must be authorized to work in the U.S. (temporary work visas not accepted)
- Enthusiastic about food and snacks
Benefits
- Health, dental, and vision insurance
- Paid time off
- 401(k) plan
- Employee discounts
Compensation
- Estimated Salary Range: $45,000 – $48,000 annually
Job Type: Full-time
Schedule: Monday–Friday
Work Location: South San Francisco, CA (In person)
