Job Title: Sales Operations Coordinator, 6-months FTC – Start Date 01/04/2026
Reporting To: Sales Operations Manager
Direct Reports: None
Location: No.3 St James’s Street, London
Work pattern: Hybrid – 3 days office, 2 days at home
The job in a nutshell
Overseeing and providing sales administration and support for the Berry Bros & Rudd Brands Team based at No.3 St James’s Street. Ensuring smooth sales procedures and thereby helping the team hit its sales targets.
Working in a team, with strong links to other connected teams, the role has daily communications with the UK and International Sales Team and customers regarding orders, shipments and financial aspects (invoices, payments, A&P).
The role mainly deals with our Spirit brands, but Ex-Cellar wine orders are also part of the remit.
Who you will work with
Internal: The role will regularly liaise with the Sales team, Marketing team, Spirits Operations team, warehouse, Despatch and the Export department.
External: The role will regularly communicate with UK B2B customers, international distributors and when required with freight companies and third-party manufacturers.
What you will do
- Process UK B2B and international distributors sales orders and ensure timely delivery
- Be the first point of contact when it comes to solving customers order related problems
- Process retros and marketing invoices
- Update pricing and customer data to ensure correct invoicing and reporting
- Prepare reports to provide insights and support decision-making
- Work closely with Credit Control to keep accounts tidy and overdues at a minimum
- Deputise for the Sales Operations Manager as and when required
- Ad-hoc administration duties as required
What you will bring to the role
Experience / Achievements
- Previous experience of working in a demanding sales administration or logistics support role.
- Demonstrating a pro-active attitude, working as part of a team and with people at all levels.
- Able to follow set procedures but also find or at least propose practicable solutions to varying problems.
- Ability to manage competing demands and priorities.
- Managing customer portals (e.g. Amazon’s Vendor Central)
- Understanding of international shipping procedures
- Although not necessary, experience of the Wine and Spirits industry and an interest in it.
Your Skills, Knowledge and Behaviours
- Fluency in English (written and spoken)
- Strong numerical skills
- Experience with SAP and FRONT
- Excellent communication and organisational skills, good commercial awareness (B2B in particular) and outstanding attention to detail
- Good judgement - able to make practical and realistic decisions within scope of responsibility
- Aptitude in problem-solving
- Self-motivated with high level of dedication
- Cultural sensitivity
We support our colleagues with a wide range of benefits: you will start with 24 days' holiday, and 3 additional days over the Christmas period and 1 Personal Day, Private Medical cover & Health plan, Life Insurance, Pension, Employee Assistance Programme (EAP), generous Employee discount (up to 40% off products), and many more.
Closing Date: 17th March 2026
N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
