Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?
We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us!
The Opportunity
Are you passionate about turning data into insight, driving commercial performance, and enabling sales teams to win? Join us as a Sales Operations Analyst, where you’ll play a pivotal role in shaping how our business plans, performs, and grows.
Reporting to the Sales Planning, Analytics & Reporting Manager, you'll partner closely with the Sales Operations Lead and Commissions Manager to deliver high‑quality reporting, improve sales effectiveness, and support data‑driven decision‑making. This is a highly visible role supporting senior leaders and frontline sales teams, helping strengthen our competitive position in the market.
What You’ll Be Doing
- Sales Reporting & Analytics
- Develop, enhance, and maintain sales reports, dashboards, and performance insights for leadership and sales teams.
- Lead and support sales cadence calls with proactive insights, trends, and action recommendations.
- Forecasting & Pipeline Support
- Assist with forecasting, pipeline health analysis, and performance tracking to highlight risks, trends, and opportunities.
- Support Salesforce CRM administration, ensuring data quality, process compliance, and system enhancements.
- Monitor performance against KPIs and targets, providing analysis and commentary.
- Incentive & Commissions Support
- Partner with GTM leaders and the Commissions Manager to support incentive plan administration and reporting, ensuring clarity and alignment to performance outcomes.
- Sales Operations Planning
- Support planning activities including territory modelling, target setting, headcount planning, budgeting, and resource allocation.
- Identify and drive process improvements to streamline workflows and enhance sales productivity.
- Cross‑Functional Collaboration
- Work with teams across the business to deliver coordinated support for commercial priorities and drive operational alignment.
What You’ll Bring To The Role
- 5–8 years’ experience in sales operations, revenue operations, or analytical roles.
- Strong track record in delivering business‑ready reporting, insights, and executive‑level summaries.
- Ability to confidently facilitate meetings and collaborate across senior stakeholders.
- Deep understanding of B2B sales metrics, KPIs, and performance drivers.
- Experience working cross‑functionally in a fast‑paced environment.
- Proficiency with CRM systems (Salesforce), data warehouses, and SQL.
- Strong presentation, facilitation, and stakeholder management skills.
What We Offer
Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy:
- Diverse and dynamic teams with a supportive and inclusive culture.
- Supportive career development plans with comprehensive ongoing training, support, and development opportunities.
- Flexible hours and a hybrid working environment
- Generous discounts on power, gas, mobile and internet; plus, discounts to over 400 retailers.
- Competitive leave options, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and plus more.
- Study assistance programs to excel your personal growth, learning and development.
- Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective.
Working at Vocus is never just a job – it’s personal. We’re crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business.
We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people’s lives.
With us, you’ll have the opportunity to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment.
About Us
As Australia’s specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities.
Ready to take the next step?
If you like the sound of this role and think you’d do a great job, but are worried you don’t tick every box, we encourage you to back yourself – we know that diverse groups are less-likely to apply for roles they’re not 100% qualified for, but just as likely to succeed at them!
We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability.
If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process.
