Business Operations Specialist
What is in it for you?
- Location: Sydney (Hybrid)
- Long term Contract - 12 months possible extension
- Opportunity to work with a leading industry player, Competitive salary,
What we need from you / What our client requires
- Onboarding new partners to the platform
- Handle day-to-day partner support and compliance requirements, including escalations and billing enquiries
- Work closely with various internal teams to support operational initiatives and ensure alignment on key projects
About our client:
Our client is a global leader in the sector, positioned at the forefront of service delivery in Australia. Supporting millions of citizens, the organization is central to the nation's mission to become a world leader in digital public services.
Role Description:
Job Summary:
Key Responsibilities:
- Working as part of the Business Operations function, you will be responsible for supporting our existing partners that leverage our Wallet, Payments and Commerce services.
- You will work closely with cross-functional teams, including Business Development and Marketing, to support the efficient operation of our platform and partner network. You will assist with the day-to-day operational tasks, including managing administrative processes, onboarding partners, and supporting our field testing program. You will also be managing enquiries that relate to onboarding, reporting, billing and customer care.
- This is a collaborative, hands-on role with a focus on detail and the ability to engage both internally and externally.
- To be successful in this role, you will need to be a great communicator and have exceptional attention to detail
Required Qualifications & Skills:
- Assist in onboarding new partners to the platform, ensuring all necessary documentation is completed and systems are set up
- Coordinate with internal teams to ensure smooth and timely partner onboarding
- Provide partners with clear instructions and resources to facilitate platform onboarding
- Handle day-to-day partner support and compliance requirements, including escalations and billing enquiries
- Ensure accurate data entry and maintain up-to-date documentation and reporting
Talented, committed, can-do individuals have always been the cornerstone of this dynamic organisation. If you have what it takes to thrive in this role and want to know more, please reach out to Preetika on +61 28028 3141 OR preetika.arora@akkodisgroup.com
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"Akkodis is an Equal Opportunity employer, committed to all forms of workforce inclusion. We actively invite and encourage applications by candidates from diverse backgrounds"
