We are looking for a seasoned Sales Operations Lead to build and scale our sales operations capability and act as a key enabler for the GTM function. This is a strategic individual contributor role responsible for designing robust sales processes, enhancing forecasting and reporting, and providing actionable insights to CXO and EVP-level stakeholders. The role will report in a matrix structure to both the Finance and GTM leadership teams, requiring strong cross-functional collaboration and stakeholder management.
- Design, implement, and optimize scalable sales processes and operational frameworks aligned with business goals.
- Define and track key performance indicators (KPIs), and ensure accurate sales reporting, forecasting, and budgeting.
- Own CRM strategy and hygiene (e.g., Salesforce, HubSpot), ensuring data accuracy and process alignment across GTM teams.
- Drive pipeline and forecast management cadence, providing clear visibility to Sales and Executive leadership.
- Collaborate with Sales Leadership to define compensation structures and quota setting.
- Partner with Marketing and Product teams to enhance lead-to-close conversion metrics and feedback loops.
- Deliver strategic insights, dashboards, and recommendations to leadership for data-driven decision-making.
- Conduct regular business reviews with senior stakeholders to highlight performance, risks, and opportunities.
- Continuously identify process gaps and lead initiatives to improve operational efficiency across the sales cycle.
Must have skills:
- 7–12 years of experience in Sales Operations roles within mid-size or high-growth IT or SaaS organizations.
- Strong track record in setting up or scaling sales processes, performance frameworks, and CRM systems.
- Expertise in at least one leading CRM system (e.g., Salesforce, HubSpot) with a strong understanding of pipeline, forecasting, and budgeting processes.
- Proven experience working with GTM teams to drive best practices and operational alignment.
- Strong analytical skills with a data-first approach to process and decision-making.
- Excellent verbal and written communication skills; ability to influence senior stakeholders.
- Comfortable working in a matrix reporting structure with both GTM and Finance stakeholders.
If you have any questions, please direct your inquiries to careers@simplifyhealthcare.com
