The Transit & Federal Program Support Analyst provides critical administrative, operational, and business development support across the Transit and Federal Business Units. This role supports transit service operations, customer experience programs, and federal opportunity tracking while contributing to proposal development, competitive analysis, and internal knowledge management. The position plays a key role in ensuring operational continuity, enabling data-driven decision-making, and successfully pursuing new business opportunities.
Duties & Responsibilities
Transit
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Provide ongoing support for Fairfax Connector Stores operations, ensuring efficient coordination and service delivery.
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Serve as backup support for TIC and BOCC functions, maintaining continuity of operations as needed.
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Deliver administrative support to the Transit Program Manager, including but not limited to quality assurance activities, data tracking, and reporting.
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Assist with the administration and coordination of the Mystery Rider Programs within the Transit Business Unit, ensuring program effectiveness and compliance.
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Federal
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Search for open opportunities across all vehicles and evaluate them using the company rubric.
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Provide a summary of the fit and a SWOT analysis to the leadership team.
- For potential opportunities, create summaries that include competitor landscape, teaming potential, and government network contacts.
- Conduct a competitive analysis of opportunities, sub-markets, and overall markets.
- Support proposal efforts by formatting, graphics coordination, document control, and ensuring compliance with templates.
- Organize the SharePoint site effectively.
- Develop "Best in Class" content using historically successful material.
General
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Undertake additional responsibilities as required to support operational and business needs.
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Provide support for ad hoc tasks and special projects as directed.
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Execute other duties aligned with the role and organizational priorities.
Qualifications
Minimum Qualifications
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Bachelor’s degree or equivalent combination of education and experience.
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Basic familiarity with government procurement processes (RFP/RFQ) or willingness to learn.
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Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Preferred Qualifications
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Strong Written Communication: Ability to draft summaries, reports, and analyses (e.g., SWOT, opportunity briefs) clearly and professionally.
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Analytical Skills: Ability to review opportunities, interpret data, and support decision-making
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Attention to Detail: Ensures accuracy in reporting, document formatting, and compliance requirements.
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Organization & Time Management: Ability to manage multiple tasks, deadlines, and priorities simultaneously.
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Research Skills: Ability to conduct market, competitor, and opportunity research across multiple sources
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Technical Proficiency: Working knowledge of Excel (data tracking), Word (document formatting), and PowerPoint (presentations).
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Collaboration: Ability to coordinate across operations, program management, and business development teams.
Education & Work Experience
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Experience in transit operations, customer service programs, or call center environments preferred.
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Familiarity with federal procurement tools (e.g., SAM.gov, GovWin, agency forecasts).
Certifications
Physical Requirements
Employees must be able to sit at a workstation for extended periods of time. They should be able to use their hands to handle or feel objects, tools, or controls, as well as reach with their hands and arms. The ability to talk, see, and hear is also required. Employees must be capable of working on a desktop or laptop computer for long durations. Occasionally, they may need to lift and move moderate amounts of weight, typically no more than 20 pounds. Regular and predictable attendance is essential.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Alesig will make reasonable accommodations to enable individuals with disabilities to perform the essential functions and in compliance with the Americans with Disabilities Act of 1990.
Pre-Employment Screening Requirements
- Must be able to successfully complete Alesig Consulting's pre-employment screening process and any additional pre-employment screens required for your position by the client.
- If hired for the position, you must be able to provide proof of eligibility to work in the United States.
This job description lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.
Alesig Consulting is an Equal Opportunity/Affirmative Action Employer
