Revenue Operations Analyst

LoyaltyLion • Full-time • London Area, GB • 13h ago

As a Revenue Operations Analyst at LoyaltyLion, you’ll play a key role in continuously improving our GTM tech stack. You'll gathering requirements and feedback, designing scalable solutions, while also owning day-to-day Salesforce admin, user support, and training. User experience is central — you’ll ensure our systems are intuitive, effective, and well-adopted.

We’re looking for someone with a strong foundation in Salesforce and a curiosity to understand how our business operates. You’ll spot opportunities for improvement and take initiative to solve problems, while continuing to develop your broader RevOps skillset over time. You don’t need to have done everything before but you should be excited to learn, ask questions, and grow into a more strategic operator over time.

Reporting to the RevOps Director, you’ll collaborate with teams across sales, marketing, partnerships, and customer success to turn business needs into practical system and process improvements. As part of a growing company, this is a great opportunity to own meaningful projects, grow quickly, and make a real impact as we scale.

Job requirements

Must-haves:

Hands-on Salesforce admin experience (Salesforce Administrator certification preferred) including user management, reporting, dashboards, and day-to-day CRM operations
Experience with automation using Flow and managing support tickets/case management
Strong problem-solving skills with the ability to identify, own, and implement improvements
Curious and proactive mindset — someone who asks “why” and looks for better ways of doing things
Clear communication skills with the ability to simply explain technical concepts and work effectively in a fast-paced, evolving environment

Nice to have:

Experience in an analyst role across RevOps, Sales Ops, or a consulting environment
Exposure to SaaS or GTM teams (Sales, Marketing, CS)
Familiarity with tools such as Gong, HubSpot, Zoom, etc.

Job responsibilities

Identify, document, and implement solutions to business problems using a range of tools and technologies
Support and educate teams on systems, tools, and processes to ensure high-quality data across GTM functions
Proactively identify opportunities to improve and scale operations through systems, data, and process improvements
Support onboarding of GTM teams and help define and track success metrics
Collaborate with stakeholders to understand business challenges and translate them into practical solutions
Balance project work with day-to-day support for GTM teams
Contribute to projects end-to-end, measuring impact and iterating where needed
Work cross-functionally to support initiatives that drive revenue growth

Benefits

From health insurance and flexible working, to early Friday finishes and gift vouchers recognising your contribution to the team, we’re proud to offer the perks our Pride says they really want.

Financial & Insurance benefits

🛟 Life insurance from day 1

🎁 Access to comprehensive discounts through Perks at Work

💝 Charity giving scheme

💰 Optional pension salary sacrifice scheme

Working life benefits

⏰ Flexible working – core hours between 10-4

🏠 Hybrid working with 2 days in our Farringdon Office

🎉 4.30pm finish on Friday

🥳 Quarterly team and company-wide socials

Equipment

💻 Apple MacBook and all the equipment you need to be set up for success