Business Applications Analyst

SoTalent • Full-time • Phoenix, AZ, US • 3w ago

Job Title: Business Applications Analyst

Location: Phoenix, AZ

Type: Full Time

Our client is looking for a detail‑oriented Business Applications Analyst to join our Learning & Talent Technology team. In this role, you’ll help ensure critical training is delivered smoothly and compliantly across the organization while supporting key learning platforms, including our LMS. If you enjoy solving problems, improving processes, and working at the intersection of business and technology, this is a great opportunity to make an impact!

What You’ll Do

Partner with teams to understand business needs and translate them into system and platform requirements
Review and validate requirements, acting as the link between business users and technical teams
Support system enhancements, upgrades, and process improvements
Document business requirements, workflows, and technical functionality
Assist in testing and implementing new features or system updates
Provide application and platform support, analyze issues, and drive timely resolutions
Review new system functionalities and help business teams prepare training and process updates
Monitor platform controls, identify risks, and recommend mitigation strategies
Maintain a strong understanding of business processes and associated applications
Communicate updates, risks, and impacts clearly to stakeholders
Participate in ongoing improvement efforts, knowledge‑sharing, and documentation updates

What You Bring

Bachelor’s degree OR 4 additional years of relevant experience
4+ years of experience analyzing IT business processes, software applications, or technical documentation
Strong understanding of system administration and the software development lifecycle
Experience developing or maintaining process documentation and requirements
Knowledge of risk and control practices, with experience identifying gaps and testing controls
Proficiency with Microsoft Office tools
Strong attention to detail, problem‑solving skills, and the ability to work independently

What Sets You Apart

Experience with Learning Management Systems (LMS)
Familiarity with platforms like Workday, Percipio, or Eightfold
Strong analytical thinking and data analysis skills
Ability to adapt quickly and work in a fast‑moving environment
Process‑oriented mindset with excellent communication skills
Experience in risk management and change management
Military experience (active duty, veteran, spouse/partner) is a plus

Benefits

Comprehensive medical, dental, and vision coverage
401(k) savings plan with employer contributions
Pension and life insurance options
Paid parental leave and adoption assistance
Generous paid time off plus paid holidays
Annual volunteer hours provided for community service
Wellness programs supporting physical, financial, and emotional wellbeing
Career development support, including continuing education and professional growth resources