Job Title: Business Applications Analyst
Location: Phoenix, AZ
Type: Full Time
Our client is looking for a detail‑oriented Business Applications Analyst to join our Learning & Talent Technology team. In this role, you’ll help ensure critical training is delivered smoothly and compliantly across the organization while supporting key learning platforms, including our LMS. If you enjoy solving problems, improving processes, and working at the intersection of business and technology, this is a great opportunity to make an impact!
What You’ll Do
- Partner with teams to understand business needs and translate them into system and platform requirements
- Review and validate requirements, acting as the link between business users and technical teams
- Support system enhancements, upgrades, and process improvements
- Document business requirements, workflows, and technical functionality
- Assist in testing and implementing new features or system updates
- Provide application and platform support, analyze issues, and drive timely resolutions
- Review new system functionalities and help business teams prepare training and process updates
- Monitor platform controls, identify risks, and recommend mitigation strategies
- Maintain a strong understanding of business processes and associated applications
- Communicate updates, risks, and impacts clearly to stakeholders
- Participate in ongoing improvement efforts, knowledge‑sharing, and documentation updates
What You Bring
- Bachelor’s degree OR 4 additional years of relevant experience
- 4+ years of experience analyzing IT business processes, software applications, or technical documentation
- Strong understanding of system administration and the software development lifecycle
- Experience developing or maintaining process documentation and requirements
- Knowledge of risk and control practices, with experience identifying gaps and testing controls
- Proficiency with Microsoft Office tools
- Strong attention to detail, problem‑solving skills, and the ability to work independently
What Sets You Apart
- Experience with Learning Management Systems (LMS)
- Familiarity with platforms like Workday, Percipio, or Eightfold
- Strong analytical thinking and data analysis skills
- Ability to adapt quickly and work in a fast‑moving environment
- Process‑oriented mindset with excellent communication skills
- Experience in risk management and change management
- Military experience (active duty, veteran, spouse/partner) is a plus
Benefits
- Comprehensive medical, dental, and vision coverage
- 401(k) savings plan with employer contributions
- Pension and life insurance options
- Paid parental leave and adoption assistance
- Generous paid time off plus paid holidays
- Annual volunteer hours provided for community service
- Wellness programs supporting physical, financial, and emotional wellbeing
- Career development support, including continuing education and professional growth resources
