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We're committed to bringing passion and customer focus to the business.
The SVP Revenue / Chief Revenue Officer will be the defining commercial hire of our next chapter. Reporting directly to the Chief Commercial Officer, you will have direct leadership accountability across Sales, Proposals, and Account Management – the three functions that drive new revenue, win competitive deals, and grow existing client relationships. You will architect the integrated revenue engine that takes Lucy Rx from high-growth challenger to category leader.
Role And Responsibilities
Revenue Strategy & Leadership
- Own the combined revenue P&L across Sales, Proposals, and Account Management – setting the commercial vision and holding the organization accountable to it.
- Define and execute a unified go-to-market strategy for the combined organization, aligning legacy teams and capabilities behind a single growth agenda.
- Build a rigorous, data-driven forecasting and planning process to drive predictability and accountability across all three functions.
- Identify, size, and sequence new market opportunities – including adjacent verticals, new payer relationships, and platform partnerships.
Sales
- Lead, integrate, and elevate the combined sales organization – instilling a performance culture, clear accountability, and a winning mindset.
- Personally engage in high-value enterprise opportunities; open doors and close deals that set the tone for the broader team.
- Build and deepen strategic relationships with health systems, PBMs, employer groups, and other key channel partners.
- Establish scalable sales infrastructure – CRM discipline, pipeline management, territory design, and enablement frameworks – to support rapid growth.
Proposals
- Oversee the Proposals function, ensuring Lucy Rx competes with discipline, speed, and differentiation on every bid.
- Establish a best-in-class proposal process – from opportunity qualification through submission – with clear ownership, timelines, and quality standards.
- Drive win-rate improvement by partnering with Sales and clinical/operational teams to sharpen value propositions and competitive positioning.
- Build a library of reusable, high-quality proposal content that scales with growth and reduces cycle time.
Account Management
- Lead Account Management to protect, grow, and deepen existing client relationships – treating retention and expansion as a strategic revenue priority.
- Build a proactive, data-driven account management model with clear coverage, escalation paths, and expansion playbooks.
- Drive net revenue retention above 110% by partnering closely with Clinical and Operations to deliver outcomes clients renew and expand on.
- Ensure a seamless handoff from Sales to Account Management, creating a unified client experience from close through renewal.
Team Building & Cross-Functional Alignment
- Recruit and develop world-class commercial talent across all three functions; build the management layer needed to scale.
- Cultivate a collaborative, inclusive culture that retains the best of both legacy organizations while moving decisively forward.
- Partner closely with the CCO and Marketing to ensure brand, demand generation, and content strategies are tightly aligned with commercial execution.
- Drive alignment with Product, Clinical, and Operations to ensure the revenue organization is fully supported and client commitments are met.
Qualifications And Education Requirements
- 12+ years of progressive commercial leadership, including at least 3 years as a senior revenue leader (CRO, SVP Revenue, SVP/VP Sales, or equivalent) in a high-growth healthcare or health-tech environment.
- Proven track record of leading Sales, Proposals, and/or Account Management functions – ideally all three – with demonstrated ownership of the full revenue cycle from prospecting through renewal.
- Experience scaling revenue in a fast-moving, venture- or PE-backed company – ideally through a period of M&A integration or organizational transformation.
- Deep familiarity with competitive bid and proposal processes in healthcare, PBM, or adjacent regulated markets.
- Demonstrable success building and leading high-performance commercial organizations of 25+ people across multiple functions.
- Strong command of modern revenue operations – CRM hygiene, pipeline analytics, win/loss analysis, and enablement frameworks.
Preferences
- Builder mentality: energized by ambiguity, comfortable making decisions without perfect information, and knows how to move fast without breaking what matters.
- Integrator: demonstrated ability to unite disparate teams and cultures behind a shared commercial mission following a merger or acquisition.
- Player-coach: willing to be hands-on in the market while also developing a strong team.
- Data-driven and commercially sharp: knows the numbers, trusts the data, and makes bets grounded in evidence.
- Mission-oriented: genuine commitment to improving patient access to quality care; healthcare is not just a market.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is a largely sedentary role; however, some standing, walking, bending, and reaching may be required. Regularly operates in an office or home office setting which involves utilizing a computer, mouse, keyboard, and occasionally operates other standard office equipment, such as printer, copier, phone. Travel may be required by either car or airplane, or a combination of multiple modes of transportation.
What We Do
LucyRx is an independent, next-generation pharmacy benefits manager (PBM) transforming how healthcare works. We’re fixing what’s broken in the PBM industry by putting people first and challenging outdated norms. For too long, traditional PBMs have prioritized profit over patients, and we believe that’s just plain wrong.
LucyRx offers bold, innovative solutions powered by LucyIQ, our proprietary AI platform, to deliver actionable insights that lower costs, improve care, and simplify prescription management.
While we’re new to the PBM space, LucyRx is built on decades of leadership experience and a commitment to meaningful change. We’re a nimble, remote-first team with a bold mission to redefine pharmacy benefits—and we’re just getting started.
What It’s Like To Work At LucyRx
At LucyRx, we’re a fast-moving team dedicated to making healthcare simpler, fairer, and more effective. Joining us means being part of a dynamic, mission-driven group that works collaboratively to challenge outdated industry practices and redefine what’s possible in pharmacy benefits.
We value accountability, innovation, and a relentless focus on making an impact. Here, you’ll find a supportive culture that encourages you to bring your whole self to work, share bold ideas, and grow alongside smart, driven colleagues who are passionate about fixing the PBM industry. If you’re ready to roll up your sleeves and make a real difference, we’d love to have you on our team.
This is a remote position; however, you should expect to travel for team meetings, client meetings or other collaboration needs.
Salary
$270,000-$305,000
