Business Operations Lead
Enalees Canada
Location: Calgary, Alberta Canada (Office/Hybrid)
Industry: Veterinary Diagnostics / Animal Health
About Enalees
Enalees is a biotechnology company based in the Paris region, France that develops, manufactures, and markets rapid molecular diagnostic test solutions using an isothermal amplification method to detect pathogens. The company has developed more than 50 diagnostic tests to identify over 20 infectious diseases in ruminants, equines, cats, and dogs. We have expanded into Canada, and are building a small, high-performing team dedicated to bringing this innovative diagnostic platform to veterinary practices across the country.
Enalees is transforming veterinary medicine with these rapid molecular diagnostics at the point of care. Our technology enables veterinary teams to diagnose infectious diseases in under 30 minutes, empowering clinicians to make faster treatment decisions and improve outcomes for livestock, horses and companion animals.
We are seeking a Business Operations Lead to oversee marketing coordination, logistics, customer experience, and office operations across Canada.
The Role
This is a high-ownership and high-impact role in a lean, entrepreneurial environment. You will work directly with the General Manager, sales and veterinary affairs to ensure operational excellence and an exceptional customer experience to drive growth.
If you thrive in entrepreneurial environments, enjoy building structure and scaling systems, like cross-functional execution, and want to help shape the future of veterinary diagnostics in Canada, this role is for you.
The Business Operations Lead plays a central role in building and supporting Enalees Canada’s operations as we scale nationally.
Key Responsibilities
Business Operations
- Manage day-to-day operational activities for Enalees Canada
- Coordinate inventory, ordering, and distribution of diagnostic products
- Implement and maintain operational processes and systems
- Support financial tracking including invoices, purchase orders, and expense management
- Assist leadership with operational planning and reporting
Customer Experience
- Serve as a key contact for veterinary clinics and distributors
- Coordinate order fulfillment and customer inquiries
- Ensure a smooth customer journey from onboarding to ongoing support
Marketing & Communications
- Coordinate marketing initiatives including conferences, events, and campaigns
- Assist with content development and digital communications
- Support brand consistency across customer materials and communications
Logistics & Supply Chain
- Coordinate product shipments and inventory management
- Manage relationships with logistics partners and distributors
- Maintain inventory forecasting and supply planning
Administrative Leadership
- Organize internal systems, documentation, and reporting
- Support internal communication and team coordination
- Help build scalable processes as the business grows
Qualifications
Experience
- Experience in operations, business administration, and customer support
- Experience in animal health, veterinary medicine, healthcare, or diagnostics is an asset
- Experience in a startup or entrepreneurial environment is highly valued
Skills
- Strong organizational and project management skills
- Ability to manage multiple priorities in a fast-moving environment
- Excellent communication and relationship-building skills
- Strong attention to detail and process improvement mindset
- Comfortable working cross-functionally with sales, technical, and leadership teams
Personal Attributes
We are looking for someone who embodies the culture we are building:
- Solution-oriented
- Collaborative
- High ownership and accountability
- Open communication and candor
- Growth mindset
Why Join Enalees Canada?
You will be joining a founding team in Canada, helping build a company that will transform veterinary diagnostics. This is an opportunity to help shape the future of point-of-care diagnostics for veterinary medicine.
How to Apply
Interested candidates should submit to jobs.na@enalees.com:
- Resume/CV
- Short cover letter describing why you are excited about Enalees and veterinary diagnostics
