[What the role is]
The Singapore Sustainable Aviation Fuel Company (SAFCo) is a mission-driven entity supporting Singapore’s national SAF (Sustainable Aviation Fuel) policy. SAFCo manages SAF levy collection, procures SAF to meet regulated demand, and develops the voluntary SAF market. As a lean and agile startup, SAFCo is building foundational capabilities to ensure operational excellence, transparency, and credibility in the SAF ecosystem.
Role overview
The Senior Supply & Sales Operations Manager will work closely with the Director of Business Development on post-sales operations and the Director of Procurement on post-deal operations. This role ensures seamless execution after contracts are signed — from coordinating counterparties for timely cargo delivery and payment, to managing customer and partner interactions on post-sales execution. It is ideal for an experienced operator who thrives in a dynamic start-up environment and can bridge supply reliability with commercial success.
[What you will be working on]
Supply Operations (Post-Deal)
- Collaborate with the Director of Procurement to manage counterparties and ensure timely delivery of SAF cargos.
- Oversee operational execution of supply agreements, including scheduling, logistics, and compliance.
- Monitor and resolve delivery issues, ensuring counterparties meet contractual obligations.
- Coordinate with finance teams to ensure accurate and timely payment flows linked to supply contracts.
Sales Operations (Post-Sales)
- Partner with the Director of Business Development to manage execution of sales agreements.
- Work with airlines, corporate buyers, and other stakeholders on Environmental Attribute (EA) post-sales operations.
- Ensure smooth customer onboarding, order fulfilment, and reporting of SAF usage and EA allocations.
- Provide operational insights to support customer satisfaction and repeat business.
Cross-Functional Support & Capability Building
- Act as the operational bridge between supply and sales functions, ensuring alignment across teams.
- Work closely with sustainability, finance, and legal teams within SAFCo and CAAS to ensure procurement strategies are operationally executable and aligned with SAFCo’s mission.
- Participate in monthly and quarterly supplier meetings to review fuel pricing, delivery performance, and reconciliation issues.
- Support risk management, compliance, and business continuity planning.
- Contribute to process improvements and system development to enhance SAFCo’s operational agility.
- Engage with external stakeholders to strengthen SAFCo’s credibility and transparency in the SAF ecosystem.
Tender Operations & Management
- Support the setup and implementation of procurement systems (e.g. SAP, Oracle or esourcing tools), ensuring system integrity, user access control, and audit readiness.
- Support the execution the end-to-end tender lifecycle for SAF procurement, including RFI/RFP/RFQ processes, bid evaluations, contract finalization and post-award management.
- Provide support on maintenance of procurement dashboards and reporting tools to track KPIs such as supplier performance, contract milestones, fuel volumes and pricing benchmarks
- Ensure accurate input and reconciliation of fuel prices in procurement systems, including monthly invoicing, rolling buffers, and despite resolution with vendors.
[What we are looking for]
- 8–12 years in supply chain, operations, or sales operations, ideally within energy, aviation, or related industries.
- Proven experience managing counterparties and executing complex post-deal/post-sales operations.
- Strong stakeholder management and negotiation skills.
- Excellent organizational and problem-solving abilities.
- Familiarity with regulated industries and contractual execution frameworks.
- Self-starter with a strong sense of ownership and accountability.
- Comfortable multi-hatting in a lean, fast-paced start-up environment.
- Growth-oriented, eager to expand beyond traditional operations into strategic responsibilities.
Why Join SAFCo?
- Be part of a pioneering team shaping Singapore’s sustainable aviation future.
- Grow your career in a dynamic, purpose-driven startup.
- Work closely with leadership and contribute to high-impact initiatives.
