Come join our Revenue Enablement team. Karat's Revenue Operations team is the connective tissue between how we go to market and how we grow. We build the systems, processes, and insights that allow our GTM teams to operate with clarity and speed; and we take seriously our role as both strategic partners and operational owners.
About the Role
As a Senior Revenue Operations Manager at Karat, you will own the operational infrastructure that powers our sales motion, partnering closely with Marketing and Sales leadership to drive pipeline efficiency, forecasting rigor, and GTM execution. Based in Mexico and working in real-time with our US-based teams, you will be a true builder in this role; someone who can identify what's broken, fix it, and create something more scalable in its place.
Responsibilities
- Own end-to-end sales operations, including lead lifecycle management, routing logic, qualification criteria, and attribution on models.
- Drive pipeline hygiene and forecasting discipline in close partnership with Sales leadership; surfacing conversion trends and recommending interventions.
- Manage and optimize our GTM tech stack, including Salesforce, HubSpot, Apollo, LinkedIn Sales Navigator, Qualified, Centralize, and Scratchpad.
- Partner with Marketing on lead scoring, campaign attribution, and handoff workflows; ensuring clean data and clear funnel visibility from first touch through closed-won.
- Build and maintain dashboards and reporting for Sales and GTM leadership; translating metrics into clear recommendations, not just data.
- Build and lead AI-powered workflows across the revenue org, including automation via Zapier, MCP connections, and Claude-based agents for enrichment, hygiene, and rep productivity.
Qualifications
- 5+ years of professional (post-internship) experience in Revenue Operations, Sales Operations, or GTM Operations, ideally in a high-growth B2B SaaS environment.
Required Skills
- Deep CRM expertise in both Salesforce and HubSpot; proven ability to build workflows, maintain data integrity, and troubleshoot across platforms.
- Solid command of marketing operations fundamentals: lead scoring, attribution modeling, lifecycle management, and funnel reporting.
- Hands-on experience with AI tools, automation platforms, or agent-based workflows; or a demonstrated track record of learning and implementing new technology quickly.
- Strong analytical skills with the ability to move from data to insight to recommendation with minimal direction.
- Clear, proactive communicator with experience working cross-functionally in a distributed environment; comfortable with meaningful overlap during US business hours.
This position is only available to candidates residing in Bengaluru (formerly known as Bangalore). While our team operates 100% remotely, we are currently limiting hiring to this specific location. Applications from other cities in India will not be considered at this time.
Applicants, please note: submissions not 100% in English will not be considered.
Equal Opportunity Statement
Karat is committed to diversity and inclusivity in the workplace.
