Role: Salesforce Business Analyst (CPQ Specialist)
Experience: 5+ Years
Location: Chennai / Pune (Hybrid)
Employment Type: Contract (1 Year)
Budget: Up to 24 LPA
Notice Period: Immediate
Role Overview
We are hiring a Salesforce Business Analyst with deep CPQ expertise to drive end-to-end Quote-to-Cash (Q2C) transformation. This role will act as a strategic bridge between Sales, Finance, and Technology teams, ensuring scalable and optimized CPQ workflows.
Key Responsibilities
- Lead requirement discovery workshops for Sales Cloud & CPQ
- Analyze and optimize product bundling, pricing rules, and discount logic
- Audit and enhance existing CPQ configurations
- Design workflows for quote generation, renewals, and contract amendments
- Define integration requirements with ERP, CLM, and payment systems
- Create and manage user stories, BRDs, FRDs using Jira & Confluence
- Collaborate with developers/architects for solution design
- Drive UAT cycles, test case creation, and defect tracking
- Manage stakeholder communication and delivery timelines
Key Skills / Mandatory
- Strong experience in Salesforce Sales Cloud
- Hands-on expertise in Salesforce CPQ (Configure, Price, Quote)
- Deep understanding of Quote-to-Cash (Q2C) lifecycle
- Experience in pricing models, discounting, product catalog
- Proficiency in Jira & Confluence
- Strong experience in Salesforce integrations (ERP/CLM/Payments)
- Excellent stakeholder management & communication skills
Good to Have
- Salesforce certifications (BA / CPQ Specialist)
- Experience in Agile/Scrum environments
- Exposure to Lean / Six Sigma process improvement
Job Type: Contractual / Temporary
Work Location: Hybrid remote in Chennai, Tamil Nadu
