Job Title: Operations Lead
Timings: 3PM to 1AM IST
Experience Level: 7+ years
Role Overview:
The Operations Associate will support the day-to-day operations of ongoing projects by managing resources, tracking financials, cost efficiency, and coordinating with cross-functional teams. The role involves maintaining operational discipline, assisting in cost tracking, reporting, and pipeline Analysis
Key Responsibilities:
1. Financial Tracking, Reporting & Pipeline Analysis
- Monitor and maintain comprehensive project cost reports, including analysis of projected costs versus actuals
- Support cost analysis and assist in identifying variances and optimization opportunities.
- Collaborate closely with the Finance team to ensure accurate cost reconciliation and validation
- Analyze project and business pipelines to assess revenue forecasts, resource allocation, and potential risks
- Track pipeline performance metrics, ensuring alignment with financial targets and supporting data-driven decision-making
- Assist in periodic financial reviews and operational audits.
2. Reporting & Stakeholder Coordination
- Prepare weekly and monthly operational and financial reports for management review highlighting current status and risks
- Support forecast and actual reporting of project performance metrics.
- Participate in cadence meetings with leadership teams and highlight key updates.
- Escalate operational issues promptly to ensure timely resolution and smooth functioning.
3. Efficiency & Performance Improvement
- Drive operational efficiency through continuous monitoring and planning.
- Develop dashboards and reports for performance tracking and proactive planning.
- Identify process gaps and implement improvement initiatives to enhance productivity.
Key Skills & Competencies:
- Strong analytical and coordination skills.
- Proficiency in Excel and reporting tools.
- Understanding of project financials and cost management.
- Excellent communication and stakeholder management abilities.
- Attention to detail and ability to multitask in a dynamic environment.
- Proactive and collaborative work approach.
Working Hours:
- This role is expected to overlap significantly with the US timezone
- Expected working hours are 3pm to 1am India time
Qualification & Experience:
- Bachelor’s degree in Business Administration, Operations, Finance, or related field. (MBA preferred)
- 7+ years of experience in service line operations
- Experience in IT enabled services, or IT services industry preferred.
About Ascendion:
Ascendion is a leading provider of AI-first software engineering services. Our applied AI, software engineering, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients. Headquartered in New Jersey, we operate in 12 countries with 40+ global offices across North America, Europe, and APAC. We are committed to building technology powered by Generative AI, with an inclusive workforce, service to our communities, and a vibrant culture.
Learn more at www.ascendion.com.
