Job Title: Business Operations Manager
Location: Playa Vista, CA 90094 (Onsite)
Duration: 12 Months (Possible Extension)
Who You’ll Work With:
- You will partner closely with the VP, Jordan Visioneering & LA28 Creative Lead and the Global Senior Director, Brand Concepts to bring the vision for LA28 to life through world-class execution.
- You will also collaborate with the Business Integration team and a wide range of cross-functional partners across Brand, Sports Marketing, Product, Marketplace, and Geographies (Geos).
- This role interfaces regularly with external stakeholders, including athletes, federations, and partners across public and private sectors.
What You’ll Do:
You will translate strategy into execution, leading complex, cross-functional workstreams that deliver aProductst Jordan Brand’s LA28 ambitions.
- Build and drive integrated workplans with clear priorities, milestones, ownership, and success metrics
- Design and implement scalable processes, tools, and ways of working to enable execution at speed and quality
- Lead end-to-end project management across multiple initiatives, ensuring alignment and on-time delivery
- Drive clarity in decision-making, roles, and ownership across a highly matrixed organization
- Identify risks, bottlenecks, and dependencies early, and implement mitigation plans
- Align cross-functional teams and stakeholders to ensure seamless execution across functions and geographies
- Communicate progress, insights, and outcomes clearly to senior leadership
- Enable teams to adopt new ways of working and foster a collaborative, high [1] performing environment
Who we’re looking for:
We’re looking for a highly effective operator who thrives in complexity and brings structure, clarity, and momentum to ambiguous environments.
- Proven experience in business operations, program management, or similar roles within a global, matrixed organization
- Strong systems thinker with the ability to connect enterprise-wide interdependencies
- Demonstrated success leading complex, cross-functional initiatives from strategy through execution
- Exceptional project management skills, including planning, risk management, and delivery tracking
- Clear, concise communicator with strong facilitation and stakeholder alignment skills
- High attention to detail, with the ability to operate at both strategic and executional levels
- Self-starter with a strong bias for action and comfort operating in ambiguity
- Experience engaging diverse stakeholders, including senior executives, external partners, athletes, and federations
Success looks like:
- Projects delivered on time, within Product, and aligned to defined outcomes
- Clear, scalable processes that improve speed, efficiency, and team effectiveness
- Manage and oversee budget requests related to vendor and external partner engagements, ensuring effec8ve coordina8on and alignment with organizational priorities.
- Strong alignment across cross-functional partners and geographies.
- Risks identified early and managed proactively
- Teams operating with clarity, accountability, and high collaboration
- Seamless integration of workstreams across functions, sports, and global Markets
Additional Expectations:
- Brings cultural awareness and the ability to engage authentically across diverse global communities
- Demonstrates an understanding of the intersection of sport, style, and culture
- Represents Jordan Brand with credibility and professionalism on a global stage
