We’re looking for a highly organised and proactive Sales Operations Administrator to support the smooth running of our Sales Operations and Enablement functions.
You’ll play a key role in managing onboarding and system access, maintaining sales tools and collateral, and supporting reporting and day-to-day operational processes. Working closely with Sales, Marketing, Talent and Operations teams, you’ll help ensure teams have the tools, data and support they need to succeed.
About Sales Operations
The Sales Operations Department provides operational and strategic support to global sales teams and is the critical link between sales and many cross-functional departments. The team works closely with many departments to ensure all activities are completed with a high degree of accuracy. The team has a reputation for high standards and high-quality data provision, and this reputation needs to be maintained at all times.
About RWS
RWS is a content solutions company, powered by technology and human expertise. We grow the value of ideas, data and content by making sure organizations are understood. Everywhere.
Our proprietary technology, 45+ AI patents and human experts help organizations bring ideas to market faster, build deeper relationships across borders and cultures, and enter new markets with confidence – growing their business and connecting them to a world of opportunities.
It’s why over 80 of the world’s top 100 brands trust RWS to drive innovation, inform decisions and shape brand experiences.
With 60+ global locations, across five continents, our teams work with businesses across almost all industries. Innovating since 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).
For further information, please visit:
RWS
Key Responsibilities
Job Overview
- Support the onboarding and offboarding of sales team members, ensuring timely and accurate provisioning of access to sales technologies
- Coordinate the setup and removal of user access across multiple sales platforms, maintaining consistency and accuracy of system permissions
- Deliver onboarding support to new starters, including communications, system access, and coordination of enablement sessions
- Work closely with Sales Enablement to ensure effective adoption of tools, systems, and processes
- Maintain and manage sales distribution lists to support internal communications
- Monitor sales operations reports and dashboards, engaging with sales teams to track deal progress, request purchase orders, and ensure CRM data is accurate and complete
- Maintain data integrity within CRM systems by proactively identifying and resolving data gaps
- Support the preparation and distribution of reporting on sales technology usage and performance
- Support the creation and processing of sales orders, quotes, and contracts.
- Collaborate with Talent and Sales Enablement to assign and track training modules and learning journeys
- Provide general administrative support to Sales Operations, contributing to process improvement and efficiency
Skills & Experience
- Strong attention to detail with the ability to manage and maintain accurate data across multiple systems
- Proactive and organised approach, with the ability to manage multiple tasks and priorities in a fast-paced environment
- Effective communicator, confident in working with cross-functional teams and engaging with sales stakeholders to gather updates and drive data accuracy
- Ability to work both independently and collaboratively, demonstrating a flexible and adaptable mindset
- Strong time management skills, with the ability to meet deadlines and respond to changing business needs
- Experience supporting administrative processes within a sales or commercial environment, including order processing or deal support
- Working knowledge of CRM systems (ideally Salesforce) and familiarity with sales enablement or sales technology platforms
- Comfortable working with data and reporting, with the ability to support the generation of usage and performance insights
- Experience coordinating onboarding processes, training activities, or system access management is advantageous
- Commercial awareness and understanding of sales processes and operations
- Demonstrates a continuous improvement mindset, with the ability to identify opportunities to enhance processes and efficiency
- Educated to degree level or equivalent, ideally in a business-related discipline
Life at RWS
Life at RWS - If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood , then you’ll love life at RWS.
Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career.
In return, we expect all our people to live by the values that unite us:
to partner, putting clients fist and winning together
, to pioneer, innovating fearlessly and leading with vision and courage,
to progress, aiming high and growing through actions and
to deliver, owning the outcome and building trust with our colleagues and clients.
RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.
RWS Values
Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as RWS.
Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.
