Company
Qualcomm Technologies, Inc.
Job Area
Operations Group, Operations Group > Business Operations
General Summary
We are seeking a
Staff, Business Operations Analyst to support critical business operations for the IE-IOT Business Unit (BU). This role spans demand planning, inventory management, product lifecycle management, and new product introduction (NPI). The ideal candidate will leverage AI, data analytics and cross-functional collaboration to drive operational excellence and enable data-driven decision-making.
Key Responsibilities
- Develop and maintain multi-year demand forecasts for IE-IOT products.
- Support demand planning processes, ensuring requirements are accurately captured and executed in partnership with Sales Operations, Customer Service, Product Management and Finance Management.
- Leverage AI tools and data analytics to improve forecast accuracy and optimize inventory levels with appropriate buffer strategy, with goal to meet customer-service level and/or financial targets.
- Assist with Sales & Operations Planning (S&OP) processes: consolidate monthly demand updates in Kinaxis Maestro (RapidResponse). Perform monthly assessment with feedback on wafer start plans, demand time fence, and safety stock updates. Support adhoc and risk/mitigation analysis, as needed.
- Collaborate with Regional teams, Supply Chain and Finance on demand changes and understand when demand is affected by supply constraints.
- Drive Product Lifecycle Management, including:
- Product Change Notices (PCN): Track customer acceptance, demand transition, and inventory depletion.
- Conduct ad hoc analysis to support lifecycle and demand management.
- Provide day-to-day operational support for IE-IOT BU, including acquisitions support, regulatory analysis / tracking, Evaluation Kit (EVK) forecasting / tracking.
- Lead process improvements and system implementations to enhance efficiency and reporting.
- Understanding IE-IOT business strategies related to customer/product planning and capacity forecasting.
- Identify, monitoring and addressing risks, demand shifts, and opportunities based on a deep understanding of the business and available data.
- Acts as a liaison across departments to communicate information and resolve conflicts in implementation schedules, operational challenges, or other complexities.
- Support NPI activities through production release. Roadmap consolidation with quarterly review with Supply Chain Management
- Help build and maintain dashboards, KPIs, and reporting mechanisms for capacity, cost, and service metrics; support automation and data pipeline improvements.
- Partner with Finance, Engineering, Sales, Operations, and Program Management to support execution of BU priorities.
- Assist in operational process improvements to drive scalability, accuracy, and cross-functional alignment.
Minimum Qualifications
- Bachelor's degree in Business Administration, Engineering, Finance, Marketing, or related field and 5+ years of business operations or related experience.
OR
Associate's degree in Business Administration, Engineering, Finance, Marketing, or related field and 7+ years of business operations or related experience.
Preferred Qualifications
- Master's degree in Business Administration, Engineering, Finance, Marketing, or related field.
- 5+ years of experience with ERP, CRM (e.g., Sales Force), business analytics (e.g., Tableau), Microsoft Suite, or related systems/applications.
- 5+ years of experience working in a large matrixed organization.
- 2+ years of relevant technology industry experience.
- 4+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above).
Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
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EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
Pay Range And Other Compensation & Benefits
$106,400.00 - $159,600.00
The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer – and you can review more details about our US benefits at this link.
If you would like more information about this role, please contact Qualcomm Careers.
