Lotus Cars builds world-class, high-performance and lightweight sports cars that are sold all around the world.
To bring the company to the level we want it to be, we are looking for a
Commercial Europe Region Sales Operations Director in the Group Commercial Sales Department to join us in our Global Commercial site based in Coventry.
Summary
We’re looking for an experienced Commercial Sales Operations Director to lead sales operations across the Europe and UK region within the automotive sector. This role is responsible for driving operational excellence across sales governance, policy development, order-to-delivery (OTD), vehicle management, incentives, and business performance analysis.
You’ll play a key role in shaping sales strategy, improving operational efficiency, ensuring compliance across regional markets, and supporting sustainable business growth. Working cross-functionally with sales, finance, supply chain, and channel teams, you’ll lead high-performing operational teams while providing strategic insight to support commercial success.
What You'll Do
- Lead end-to-end sales operations governance across EU and UK markets.
- Research and monitor automotive industry regulations, policies, compliance requirements, and market trends.
- Develop, implement, and continuously improve regional sales policies, dealer policies, and incentive frameworks.
- Drive operational efficiency by coordinating cross-functional collaboration between sales, finance, supply chain, and channel teams.
- Manage the full order-to-delivery (OTD) process, ensuring efficient vehicle allocation, inventory health, and delivery performance.
- Oversee vehicle lifecycle management and ensure a strong customer delivery experience.
- Lead the calculation, validation, and management of sales bonuses and incentive schemes in partnership with finance teams.
- Build and maintain sales reporting frameworks, KPIs, dashboards, and operational performance analysis.
- Provide business insights, operational recommendations, and risk analysis to support strategic decision-making.
- Monitor policy implementation, dealer feedback, profitability, and compliance performance to drive continuous improvement.
- Manage and develop multi-functional teams across sales operations, marketing process management, and vehicle operations.
- Support annual and quarterly business planning, target setting, performance tracking, and gap analysis.
- Drive operational delivery through effective stakeholder management, problem-solving, and project leadership.
What you'll bring:
- Bachelor’s degree or equivalent in Business Administration, Marketing, Economics, International Trade, or a related field.
- Significant experience in sales operations, sales management, or commercial policy within the automotive industry.
- Strong knowledge of EU/UK automotive market operations and regulatory environments.
- Experience working across international markets, including Europe, UK, or Asia.
- Proven expertise in sales policy development, dealer management frameworks, and compliance governance.
- Strong understanding of order-to-delivery (OTD), vehicle management, and inventory operations.
- Hands-on experience managing sales bonus and incentive calculations alongside finance teams.
- Strong analytical capability with experience using Excel, BI tools, and data reporting systems.
- Excellent presentation and stakeholder communication skills, including PowerPoint and executive reporting.
- Demonstrated leadership experience managing cross-functional teams and delivering complex operational projects.
- Strong commercial awareness, problem-solving ability, and a results-driven mindset.
- Ability to work in a fast-paced, high-pressure environment with a proactive and collaborative approach.
Applications for this role will close on
Friday 12th June 2026 although we reserve the right to close the vacancy earlier should we receive a high volume of suitable applications.
What We Offer
In addition to a competitive salary, you will have access to the following benefits:
- 25 days’ holiday plus bank holidays.
- Pension scheme access.
- Annual bonus - non contractual.
- Private Healthcare.
- Access to the Employee Car Ownership Scheme.
- Group income protection based on length of service.
- Family Friendly policies.
- Exclusive Employee discount, wellbeing and recognition platform #ForUSLOT.
Additional Information:
- This role will be working from our Coventry office. This role will be working on-site, full time.
- Frequent travel might be required to visit different entities. Applicants must therefore possess the ability to travel freely without restrictions.
- Candidates must be eligible to work in the UK without VISA sponsorship.
Our Company:
Group Lotus is a leading sports car manufacturer with a 75-year long history of iconic designs, groundbreaking engineering and legendary victories on the F1 track. Today we are transforming into a truly global performance car brand focused on the electrical future. In 2022 we launched the Eletre, the world’s first all-electric hyper-SUV, and in 2023 Emeya, our fully-electric Hyper-GT.
As part of the Lotus team, you push boundaries. Those of the car industry and of your own. Every member of the Lotus family has some of the pioneering mindset of founder Colin Chapman in them.
We're not just a car company; we're a diverse mix of talent from all walks of life. At Lotus, we firmly believe that diversity and inclusion are not just buzzwords but essential pillars of a thriving and successful organization. We welcome applications from individuals of all backgrounds and are dedicated to providing reasonable adjustments during the interview process. If you require any special assistance or adjustments, please let us know in advance so we can ensure a fair and accessible interview experience. Our goal is to create an environment where everyone can thrive.
Do You Want To Know What Sophisticated, Rebellious And Pioneering Mean For Lotus? Come And Take a Look At Our Career Site And Join The Incredible Adventure
STEP OUTSIDE THE ORDINARY - Lotus Cars
