TechYard are looking to hire a Chief Revenue Officer (CRO) for a tech-focused, multi-channel business. You will be responsible for maximizing revenue growth by aligning sales, marketing, and customer success.
💼 The Role
My client who are a very established consultancy have initiated their offering over to other Enterprise level AI products and ServiceNow is just one of them.
Role Overview
As the CRO, you will sit on the executive team, reporting directly to the CEO. You will lead cross-functional teams across multiple channels (direct sales, partner ecosystems, and digital) to scale revenue, ensure consistent messaging, and align customer experiences with commercial outcomes. Who knows how to turn a Go-To-Market strategy into unstoppable growth? If you have a background in ServiceNow, Microsoft AI, Agentic and love building high-performance sales engines, this could really interest you.
🔥 What You’ll Do
- Architect and execute a world-class GTM strategy
- Build, inspire, and lead elite sales teams that consistently smash targets
- Forge strategic partnerships and unlock new market opportunities
- Collaborate with executive leadership to shape growth strategy and expansion
- Bring energy, pace, and ambition to every deal cycle
💡 What You Bring
- Proven success leading revenue growth in the ServiceNow ecosystem
- Deep expertise in Go-To-Market (GTM) strategy and execution
- Strong leadership presence with the ability to motivate high-performing teams
- Track record of scaling revenue in fast-paced, competitive markets
- Strategic thinker with a hands-on, roll-up-your-sleeves mentality
🎯 Why Join Us?
- Own the revenue strategy and make a real impact from day one
- Be at the forefront of digital transformation powered by ServiceNow
Key Responsibilities
Revenue Strategy & Market Positioning
- Build and execute go-to-market (GTM) strategies tailored for solutions to capture high-value enterprise accounts.
- Define target verticals, pricing models, and packaging strategies to differentiate the company's consulting and automation offerings in the market.
- Identify new market opportunities and cross-selling potentials across the multi-channel portfolio.
Multi-Channel & Partner Sales Leadership
- Oversee and optimize direct sales, channel partners, and digital lead-generation funnels to accelerate sales cycles.
- Manage and grow relationships with strategic software vendors (MS, ServiceNow) to unlock co-selling and partner-led revenue opportunities.
- Implement robust pipeline tracking and accurate revenue forecasting systems.
Solution Alignment & Customer Success
- Ensure your delivery, account management, and pre-sales teams have deep technical experience.
- Foster a customer success framework focused on maximizing Customer Lifetime Value (CLTV), driving high retention rates, and identifying upselling opportunities post-implementation.
Revenue Operations (RevOps)
- Oversee the tech stack integration across the company to create a single source of truth for revenue data.
- Establish, track, and measure Key Performance Indicators (KPIs) like customer acquisition costs (CAC), net revenue retention (NRR), and channel return on investment (ROI).
Key Qualifications
- Experience: 10+ years of executive sales or commercial leadership experience within B2B SaaS, IT services, or digital transformation consulting.
- Domain Knowledge: Demonstrable understanding of enterprise automation, artificial intelligence (AI), and digital workflow ecosystems (specifically MS, RPA, and ServiceNow).
- Leadership: Proven success in leading cross-functional teams (sales, marketing, RevOps, and customer success) and scaling revenue to multi-million pound targets.
- Skills: Strong analytical, forecasting, negotiation, and strategic planning skills.
