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Director of Revenue Operations
Location: Indiana
Work Environment: Hybrid / Remote (Hybrid & Onsite during the initial transition period, then Hybrid / Remote thereafter - No need for relocation.)
The Director of Revenue Operations will drive revenue growth, sales productivity, and operational excellence across the commercial organization. This role partners closely with sales, marketing, and leadership to align strategy, improve execution, and deliver data-driven insights that increase revenue performance.
This is a hands-on builder role responsible for building and scaling core Revenue Operations capabilities, with an initial focus on Sales Operations and expanding into broader go-to-market alignment over time.
Key Responsibilities
Revenue Strategy & Execution
- Partner with executive leadership to support revenue growth strategy and planning
- Translate business goals into actionable operating plans across sales and go-to-market teams
- Identify opportunities to improve revenue generation, efficiency, and performance
Sales Operations Leadership
- Own and optimize core sales operations processes, including:
- Territory design and quota setting
- Sales compensation design and administration
- Account segmentation and planning
- Lead management processes
- Lead annual planning and ongoing performance management cycles
Analytics & Insights
- Establish reporting, dashboards, and analytical frameworks to support decision-making
- Monitor key performance indicators such as forecast accuracy, sales productivity, and pipeline health
- Provide actionable insights to leadership to improve outcomes
Cross-Functional Alignment
- Partner with marketing and service teams to improve lead flow, conversion, and customer experience
- Support alignment across go-to-market functions to ensure consistent execution
- Collaborate with finance and leadership on forecasting and performance tracking
Systems, Tools & Process Improvement
- Help manage and improve the commercial technology stack (CRM, reporting tools, etc.)
- Drive process standardization and continuous improvement across the revenue cycle
- Ensure data quality and consistency across systems
Team Leadership & Enablement
- Lead and develop a small RevOps team (e.g., analyst, enablement/training support)
- Support onboarding, training, and enablement programs to improve sales effectiveness
- Drive adoption of tools, processes, and best practices across the organization
Desired Skills and Expderience
- 5–10+ years of experience in Sales Operations, Revenue Operations, or similar roles
- Proven experience supporting sales teams with planning, analytics, and operations
- Strong analytical skills with the ability to translate data into insights and actions
- Experience with CRM systems and reporting tools (e.g., Salesforce, Power BI, etc.)
- Strong cross-functional collaboration and communication skills
- Experience in B2B environments (industrial, distribution, manufacturing, or services preferred)