Head of Strategy & Business Operations
New York City, NY
- On-site (5 days)
- Full-time Compensation: $130,000–$190,000 + competitive equity
About The Company
A Series-A-track creator marketplace connecting brands with UGC creators, with roughly 1 million creators on the platform. The company has scaled to $8M+ ARR with a lean team, recently moved into a new NYC office, and is backed by respected technology investors. Active clients include leading AI companies.
Founded 2024
- :17 people (Seed; 11–50)
- Industry: Consumer Tech / creator economy
The Role
We're hiring a Head of Strategy & Business Operations to be a true extension of the founding team — a generalist operator who owns operational and strategic outcomes end-to-end. This is not a delegation-focused chief-of-staff seat; you own the work across internal systems, business operations, recruiting, and direct client relationships.
What You'll Be Doing
- Build and optimize internal systems and processes (CRM workflows, campaign operations, bug reporting pipelines)
- Own critical business operations: payroll, contracts, onboarding, legal/tax coordination, vendor management
- Lead recruiting and people operations end-to-end (sourcing, screening, hiring process management)
- Work directly with major clients on campaign performance and account health
- Create scalable playbooks and operational infrastructure that increase founder leverage
Tech stack: N/A — operating role.
Requirements
- 3-7 years IB, consulting, PE, ops, or chief of staff
- Creator economy bonus
- High agency, problem-solving day-one
Green Flags
- High-growth startup environment with direct founder mentorship
- Creator economy background (UGC platforms, influencer tooling, creator marketplaces). Direct domain match.
- MBB / IB / PE foundation followed by an early-stage operating chapter. The "smart and scrappy" archetype.
Red Flags
- Open-to-work LinkedIn banner.
- Job-hopper pattern: short tenures across multiple roles without clear narrative
- Buzzword-heavy communication style: lots of jargon, low signal-to-substance ratio.
Why Join
- True extension of the founding team — own outcomes end-to-end, not a delegation seat
- Meaningful equity upside in a Series-A-track creator marketplace with real traction
- Direct founder mentorship in a high-growth environment
- Perks: meals in office, rent stipend for team members living near the office
Details
- Location: New York City, NY
- Work policy: On-site, 5 days in-person
- Compensation: $130,000–$190,000 + equity
- Visa sponsorship: None available
- Employment type: Full-time
