Business Operations Manager
London
£50k-£55k
We're partnering with one of the UK's most exciting consumer brands as they continue their rapid growth. Having built an exceptional reputation in the D2C market and expanded into major retail partnerships, the business is now investing in the people, systems and processes that will support its next stage of growth.
They're looking for a Business Operations Manager to become a key member of a lean, high-performing team. This is an opportunity to work across every part of the business, helping improve how teams operate, removing operational bottlenecks and delivering projects that have a direct impact on the company's continued success.
If you're someone who enjoys bringing structure to fast-moving environments, solving complex operational challenges and finding smarter ways of working, this role offers genuine ownership and outstanding long-term progression
What you'll be doing:-
Enhancing business operations
-Take ownership of the internal tools, platforms and operational processes that keep the business running effectively, ensuring teams have the systems and support they need to perform at their best.
Driving continuous improvement
-Identify inefficiencies across the organisation and lead initiatives that simplify workflows, improve collaboration and introduce automation to reduce manual effort.
Creating scalable ways of working
-Design and implement clear documentation, playbooks and operating procedures that enable the business to grow efficiently while maintaining high standards.
Partnering across the business
-Work closely with senior leaders and cross-functional teams to coordinate projects, resolve operational challenges and deliver initiatives that improve business performance.
Supporting a high-performing culture
-Help create an exceptional employee experience by contributing to onboarding, office operations and initiatives that strengthen collaboration, engagement and the overall working environment.
What we're looking for:-
- Around 3–5 years' experience in business operations, operations, project management or a similar role within a high-growth business, startup or scale-up.
- A highly organised individual who thrives on bringing structure to fast-paced environments.
- Someone who naturally spots opportunities to improve processes and enjoys making things work better.
- Strong project management skills, with the ability to coordinate multiple priorities and deliver against deadlines.
- Excellent communication skills and confidence building relationships with stakeholders across different functions.
- Comfortable working independently, taking ownership and solving problems without waiting for direction.
- An interest in technology, automation and AI, with a curiosity for leveraging new tools to improve efficiency.
- Ambitious, adaptable and excited by the opportunity to grow with a business that's scaling at pace.
