Role Overview
We are looking for a highly analytical and process-driven HubSpot CRM & Revenue Operations Specialist to own the complete HubSpot ecosystem and optimize revenue operations.
The ideal candidate should have strong expertise in Sales Operations, Sales Engineering, Revenue Operations (RevOps), and HubSpot CRM Administration, with experience managing CRM processes across Sales, Marketing, and Customer Success teams.
You will be responsible for building scalable sales processes, improving operational efficiency through automation, managing the end-to-end HubSpot platform, and enabling data-driven business decisions.
Key Responsibilities
- Own the end-to-end administration and management of HubSpot CRM across Sales, Marketing, and Customer Success teams.
- Design, optimize, and automate revenue operations processes to improve sales productivity and business efficiency.
- Build scalable sales workflows covering the complete funnel—from MQL generation to conversions, renewals, upselling, and cross-selling.
- Develop and maintain sales pipelines, forecasting models, dashboards, and revenue reporting frameworks.
- Configure and manage HubSpot workflows, automation, email cadences, lead routing, and lifecycle stages.
- Streamline outbound and inbound sales operations through automation and best practices.
- Analyze sales and marketing data to identify trends, bottlenecks, and opportunities for process improvement.
- Conduct market research and leverage analytics to support strategic business decisions.
- Collaborate closely with Sales, Marketing, Customer Success, and Leadership teams to drive operational excellence.
- Ensure CRM data quality, governance, user adoption, and process standardization across the organization.
- Utilize AI-powered marketing and sales tools to improve campaign effectiveness and sales performance.
Required Experience
- 3–5 years of experience in Sales Operations, Revenue Operations, or Sales Engineering.
- Minimum 2 years of recent experience in a B2B SaaS product company within the Rewards, Loyalty, or Incentives domain.
- Minimum 2 years of hands-on experience managing HubSpot CRM from an administrator perspective.
- Experience owning the complete HubSpot lifecycle across Sales, Marketing, and Customer Success.
- Experience managing HubSpot for 200+ users/employees.
- Proven experience building:
- Sales pipelines
- Revenue forecasting
- Sales automation
- CRM workflows
- Process optimization frameworks
Required SkillsMust-Have Skills
- Expert-level HubSpot CRM Administration
- Revenue Operations (RevOps)
- Sales Operations
- Sales Engineering
- Sales Pipeline Management
- Sales Forecasting
- CRM Workflow Automation
- Marketing Automation
- Email Cadence Tools
- Sales Analytics
- Data Analysis
- Process Automation
- Market Research
- AI Tools for Marketing & Sales
- Excellent verbal and written communication
Preferred Background
Candidates should currently be working in or have recent experience with a B2B SaaS product company specializing in:
- Rewards
- Loyalty
- Incentives
- Employee Engagement Platforms
- Sales Incentive Platforms
- Commission Management Platforms
Ideal Candidate
The ideal candidate is someone who:
- Has strong ownership of end-to-end HubSpot CRM administration.
- Has at least 3 years of Sales Operations or Sales Engineering experience.
- Has recent experience in a B2B SaaS company within the Rewards, Loyalty, or Incentives industry.
- Has managed HubSpot for 200+ users across Sales, Marketing, and Customer Success teams.
- Has successfully built scalable sales processes, forecasting models, and automation workflows.
- Is highly analytical, data-driven, and passionate about process optimization.
- Possesses excellent communication and stakeholder management skills.
Application Question(s):
- How many users/employees have you managed on HubSpot CRM?
- Do you have recent experience in a B2B SaaS company within the Rewards, Loyalty, or Incentives domain?
- How many years of hands-on HubSpot CRM Administration experience do you have?
- Have you managed HubSpot across Sales, Marketing, and Customer Success teams?
- Have you built sales pipelines, forecasting models, and automation workflows in HubSpot?
- Are you an immediate joiner or can you join within one week?
- If you are currently serving your notice period, what is your last working day?
- The budget for this role is ₹15 LPA to ₹25 LPA (CTC). Are you comfortable with this salary range?
Work Location: In person
