Company Description
Zanta Tech is transforming how organizations communicate by leveraging advanced AI technologies. We deliver multilingual, seamless, and intelligent engagement solutions that help businesses connect with diverse audiences more effectively. Our platforms simplify growth by making communication more efficient, scalable, and data-driven.
At Zanta Tech, we foster an innovative, fast-paced environment where curiosity, ownership, and practical problem-solving drive meaningful impact.
Role Description
We are looking for a highly driven Business Operations Manager to work closely with the leadership team in driving operational excellence and strategic execution. This is a full-time hybrid role based in Gurugram, offering a mix of in-office and remote work.
This role requires someone who can seamlessly balance day-to-day business operations with strategic initiatives, partnering closely with the founders to ensure business priorities are executed effectively.
Important: This role is open only to candidates with 1–2 years of full-time professional experience. Applicants with more than 2 years of experience will not be considered.
Key Responsibilities
Partner closely with the founders and leadership team to drive execution of strategic priorities and company-wide initiatives.
Track organizational goals, business priorities, and key performance indicators, ensuring timely follow-up and accountability across teams.
Monitor day-to-day business operations and identify opportunities to improve efficiency, scalability, and cross-functional collaboration.
Build and maintain dashboards, reports, and business metrics to provide actionable insights for leadership.
Analyze operational and business data to support strategic decision-making and identify risks and growth opportunities.
Coordinate and manage cross-functional projects, ensuring milestones, timelines, and deliverables are met.
Prepare executive presentations, business reviews, meeting agendas, and action trackers for leadership discussions.
Conduct market research, competitive analysis, and business evaluations to support new initiatives and strategic planning.
Assist with budgeting, forecasting, resource planning, and financial analysis to support operational decisions.
Develop, document, and optimize business processes, SOPs, and internal workflows.
Drive special projects from ideation through execution while ensuring alignment across departments.
Facilitate communication between leadership and various business functions to ensure effective execution of priorities.
Support policy development, process improvements, and initiatives that foster operational excellence and continuous improvement.
Proactively identify operational bottlenecks and recommend scalable solutions to improve business performance.
Perform other strategic and operational responsibilities as required to support the company's growth.
Qualifications
- 1–2 years of full-time professional experience in similar role (mandatory).
- Candidates with more than 2 years of experience should not apply.
- Strong business operations, analytical, and problem-solving skills.
- Experience managing projects, coordinating stakeholders, and driving execution.
- Basic understanding of finance, budgeting, and business metrics.
- Excellent communication, organizational, and stakeholder management skills.
- Ability to prioritize multiple initiatives in a fast-paced startup environment.
- High level of ownership, attention to detail, and execution mindset.
- Experience in AI, SaaS, or technology startups is an advantage.
- Bachelor's degree in Business, Finance, Engineering, Operations, or a related field. Advanced qualifications are a plus.
