Key Responsibilities
Order Management
- Serve as the primary contact for client order requirements.
- Analyze client inventory and sales plans to confirm periodic orders.
- Coordinate shipment arrangements and drive on-time delivery performance.
Commercial Negotiation
- Participate in price communication and negotiations with clients.
- Collaborate with internal teams to formulate quotation strategies and finalize pricing.
Delivery & Issue Coordination
- Respond promptly to issues arising during the delivery process.
- Liaise with internal teams to implement effective solutions.
- Proactively follow up with clients to secure shipping schedules post-order confirmation.
Financial & Receivable Management
- Assist the finance team in facilitating timely account reconciliation with clients.
- Monitor payment progress and ensure collections are made according to agreed milestones.
Qualifications
Must-Haves:
- Work Status: Singapore Citizen or Permanent Resident (PR).
- Experience: Minimum 2 years of experience in client management, order operations, or sales support.
- Education: Bachelor’s degree or higher, preferably in International Trade, Business Management, or Marketing.
- Language: Fluent in English (written and spoken) as the primary working language.
- Maturity: Proven track record of working independently and managing stakeholders professionally.
Nice-to-Haves:
- Language: Proficiency in Mandarin Chinese is a strong advantage for communicating with regional suppliers/clients.
- Industry Knowledge: Familiarity with electronic components, security systems, or the CCTV industry.
- Global Exposure: Experience handling overseas business operations.
