Zearch are working with a leading 500 person SaaS business that are disrupting the Hospitality space with a unique platform. After significant recent investment, they are now hiring for their first true RevOps leader that will report to the CRO.
Responsibilities
- Whilst this is a senior role, it would really suit someone who is a real 'doer' that can roll their sleeves up and dig in.
- Oversee all aspects of sales operations, from optimizing sales processes and managing the sales pipeline to accurate forecasting and stringent deal governance, ensuring best practices are implemented to enhance both efficiency and effectiveness.
- In the short term own the decision process re. the CRM/CPQ to utilize and invest in company wide and manage roll-out
- Leverage comprehensive, data-driven insights to pinpoint revenue opportunities, track and analyze key performance metrics, and provide actionable recommendations for informed decision-making.
- Provide the sales team with in-depth analysis and strategic guidance to facilitate annual and ongoing headcount planning, territory management, incentive design, and quota setting, ensuring all activities are aligned with broader business goals.
- Lead the development of precise and reliable booking forecasts, working closely with Finance to ensure these forecasts are in sync with the company’s financial objectives and revenue targets.
- Deliver Quarterly revenue reports to board and senior execs
- Take ownership of all aspects related to sales compensation plans, including meticulous documentation, accurate calculation of payouts, and providing clear, supportive guidance to sales representatives to help them understand the details and outcomes of their compensation plans.
- Evaluate, purchase, implement, and continually optimize the company’s technology stack, including critical tools such as a Customer Relationship Management (CRM) system like Salesforce (SFDC), SPIFF, and PowerBI, to drive significant improvements in workflow efficiency and automate labor-intensive manual processes.
- Act as a player-manager who is hands-on and directly involved in implementing classic Revenue Operations processes, ensuring best practices are followed and operational efficiency is maximized.
- Equip the sales team with the necessary tools, resources, and training programs to enhance their performance and enable them to achieve their revenue targets, ensuring they are fully supported in their roles.
- Build and lead a high-performing Revenue Operations team, fostering a culture that emphasizes continuous improvement, accountability, and innovation, while inspiring team members to excel in their roles.
Qualifications:
- A Bachelor’s degree in Business, Finance, or a related field is required; an MBA is preferred for a deeper strategic understanding.
- 5+ years proven success in Revenue Operations leadership roles within B2B SaaS technology companies, with a specific focus on managing contract-based deals and driving revenue growth.
- Strong analytical skills and a data-driven approach, with proficiency in data analysis tools and techniques. Demonstrated ability to optimize and automate reporting processes, simplifying workflows and deploying effective dashboards.
- Excellent communication and collaboration skills, with a proven ability to work effectively across various departments and influence stakeholders at all levels.
- Extensive experience implementing a CRM e.g. Salesforce (SFDC) to improve data hygiene, leveraging funnel data for accurate forecasting, governance, and enhancing other critical processes.
- Strategic thinker with a demonstrated ability to develop and implement robust revenue growth strategies that drive business success.
- Exceptional leadership skills, with a track record of inspiring and motivating teams to achieve their best performance and drive results.
- Results-oriented mindset with a strong commitment to achieving and exceeding revenue targets.