Who You Are
As the RevOps Specialist you will be the “systems wizard” for all the GTM tech stack. You will implement the GTM tech stack to empower the growth marketing, sales, and customer success teams with systems, processes, and reporting. You will be the technical owner and expert of our Hubspot CRM platform and the go-to person for reporting, troubleshooting, database management, and integrations. You have direct influence on how we use our CRM and ensure that we are fully leveraging our technology stack.
What You'll Be Doing
- Own the administration of our CRM (Hubspot) and all the GTM technology tools that connect the GTM (sales, growth marketing, and customer success) teams
- Maintain system admin of integrated tools such as: Gong, Coefficient, Zoominfo, LinkedIn Sales Nav, Apollo, Smartlead, Aircall, Gainsight, and Zendesk
- Monitor systems and troubleshoot issues (such as problems, outages and other usability issues)
- Be the technical resource for the sales, growth marketing, and customer success teams to implement business processes such as: marketing campaigns, sales territory assignment, and customer health monitoring
- Train, support and onboard users to HubSpot and our various technology stacks
- Build the data reporting infrastructure on the various GTM platforms to enable data-driven decision making for the GTM team
What You'll Bring to Cardata
- Initiative
- Curiosity
- Self-management
- Adaptability
- Accountabilty
Required For This Role
- 2-3 years of CRM Admin experience, specifically with Hubspot
- Proven experience in setting up and optimizing marketing automation software and CRM database management
- Experience in Demandbase and other GTM tech stack is ideal
- Prior startup knowledge is highly valued
- Ability to create dynamic dashboards and reporting
- Excellent communication and problem-solving skills
- Experience with a SaaS company a bonus
