As the Supervisor - Sales Operations, you will be responsible for supervising, coaching, and developing the Sales Operations team to ensure they are successful in their day-to-day activities. You will collaborate with Managers of Sales Operations and Sales leaders to overseeing a smooth, effective sales process to enable the growth of the organizations they support.
Responsibilities:
- Supervises sales operations team members to ensure customer quotes, orders, deliveries, and inquiries are met in a timely manner.
- Supports the sales process by working with various internal departments to coordinate selling opportunities for assigned accounts.
- Follows-up with sales representatives and technical specialists, updates the Customer Relationship Management (CRM) database and provides follow-up communication to internal and external customers.
- Ensures team members provide pricing support and process purchase orders for customers in assigned territory.
- Streamlines and optimizes sales processes.
- Provides sales team with data reports as needed.
- Participates in regularly scheduled meetings to measure progress of set objectives.
- Defines sales operations expectations for utilization and data quality within Salesbook.
- Drives consistent processes using well defined datasets, including historical trends, backlog, and pipeline from Salesbook to establish branch, district, and region forecasts, including supplier volume rebates.
Qualifications:
- Bachelor’s Degree required
- 5 years of relevant experience in a Sales Operations position
- 1+ years of experience as a team lead or sales leader
- Ability to supervise multiple tasks at once
- Strong decision-making and problem-solving skills
- Sense of urgency and deadline driven
- Strong analytical skills
- Strong interpersonal and communication skills
- Demonstrates attention to detail/organization skills
- Excellent written and verbal communications
Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer.
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our company’s greatest asset is our people. Wesco is committed to fostering diversity and inclusion across our workforce by embracing the unique perspectives, authenticity and individuality of more than 20,000 Wesco employees around the globe. Through our Business Resource Groups , comprehensive benefits plan and our community outreach initiatives, you can be a part of a welcoming work community who provides platforms for your success.
Learn more about Working at Wesco here and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.
