Job Description
Job Title: Revenue Operations Analyst
Location: Bengaluru, India
Position Type: Full-time
Position Level: IC2(Individual Contributor)
Travel Requirements: Minimal travel required
Who We Are
Xactly is a leader in Sales Performance Management Solutions and a part of Vista Equity Partners portfolio companies since 2017. The Xactly Intelligent Revenue Platform helps businesses improve go-to-market outcomes through increased collaboration, greater efficiencies, and connecting data from all critical functions of the revenue lifecycle on a single platform. Born in the cloud almost 20 years ago, Xactly provides customers with extensive experience in solving the most challenging problems customers of all sizes face, backed by almost 20 years of proprietary data and award-winning AI.
Named among the best workplaces in the U.S. by Great Place to Work six times, honored on FORTUNE Magazine’s inaugural list of the 100 Best Workplaces for Millennials, and chosen as the “Market Leader in Incentive Compensation” by CRM magazine. We’re building a culture of success and are looking for motivated professionals to join us!
THE OPPORTUNITY
As a Revenue Operations Analyst, reporting to the Director, Revenue Operations, you
will directly support the global go-to-market sales and customer success teams. This means having direct knowledge and experience in crucial revenue operations systems such as Salesforce.com, Salesloft, Tableau, and our own Xactly tools. This role will provide direct support through the teams mentioned, to facilitate smooth operations for the revenue teams globally, inclusive of sellers, customer success managers, sales leaders, directors, solution consultants, and lead generation teams. Process improvement and process support is critical for this role to enhance existing Xactly functions and look to innovate in the usage of existing systems such as Xactly Forecasting and Gainsight.
Success in the role requires a team-player approach, ability to deal with demanding internal customers, the ability to work across an organization with disparate needs, and the creativity and original thinking to ensure processes fit a need
Skill Set / Qualifications
- BA/BS required
- 4+ years work experience required; Sales/Revenue Operations for Tech/Saas companies OR equivalent experience in the Enterprise Software/Internet Industry with SaaS focus ideal
- Comfortable presenting and engaging with cross-functional teams and executive management
- Able to prioritize requests based on importance and timing for key decision-making events
Nice-to-have Skills
- Proven experience supporting large projects to completion in a fast-paced SaaS environment
- Strong interpersonal, communication, skills. Must have executive presence.
- A highly entrepreneurial “roll up your sleeves” mindset; excited about making an impact at a fast-growing company
- Significant experience with reporting and dashboards in Salesforce CRM, as well as the Sales forecasting process & methodologies
- Ability to navigate through and communicate complex ideas effectively - verbally, in writing, and in presentations
Responsibilities
- Partner with the Global Revenue organization to drive the adoption of key process improvements
- Drive rigor and accuracy in the forecasting process (Bookings, Retention & Professional Services)
- Identify areas of process improvement across the entire Customer Lifecycle
- Assist with the creation of territories, bookings & churn policies, and quota assignment
- Ownership of key reporting metrics to Sr Leadership (i.e. Gross Revenue Retention trends)
WITHIN THREE MONTHS, YOU’LL
- Have a strong understanding of the business, and begin teaching us a thing or two we don’t know
- Understand in great detail the setup of the technical process and flows within our revenue operations systems, helping direct the roadmap and will have delivered a few minor process improvements & projects
WITHIN SIX MONTHS, YOU’LL
- Begin to implement the vision for change/impact that you have been developing over the past 6-months
- Drive the roadmap and advise on areas that need development and prioritization
- Be a trusted advisor to the Revenue organization
WITHIN TWELVE MONTHS, YOU’LL
- At 12-months, you will be seen as a well-versed, trusted business expert, making a significant positive impact to the Revenue organization
- Identify further personal education opportunities to increase your business and instructional acumen
- Be the SME on the Revenue Process at Xactly
Benefits & Perks
- Paid Time Off (PTO)
- Comprehensive Health and Accidental Insurance Coverage
- Tuition Reimbursement
- XactlyFit Gym/Fitness Program Reimbursement
- Free snacks onsite(if you work in office)
- Generous Employee Referral Program
- Free Parking and Subsidized Bus Pass (a go-green initiative!)
- Wellness program
OUR VISION: Unleashing human potential to maximize company performance. We address a critical business need: to incentivize employees and align their behaviors with company goals.
OUR CORE VALUES: Customer Focus | Accountability | Respect | Excellence (CARE) are the keys to our success, and each day we’re committed to upholding them by delivering the best we can to our customers.
Xactly is proud to be an Equal Opportunity Employer. Xactly provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law. This means we believe in celebrating diversity and creating an inclusive workplace environment, where everyone feels valued, heard, and has a sense of belonging. By doing this, everyone in the Xactly family has the power to make a difference and unleash their full potential.
We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.
