🚀 Join NScale as a Sales Operations Manager! 🚀
Are you ready to play a pivotal role in scaling AI infrastructure sales at the cutting edge of technology? NScale is the hyperscaler engineered for AI. We are a leading provider of enterprise-grade GPU cloud infrastructure, specialising in high-performance computing solutions for LLM and MML workloads. Partnering with premier hardware providers like NVIDIA, AMD, and major OEMs, we deliver cutting-edge AI infrastructure across multiple global data centres. We're on the hunt for a Sales Operations Manager who thrives on turning data into strategy, streamlining processes, and enabling sales teams to excel.
Why NScale?
At NScale, we thrive on a culture of relentless innovation, ownership, and accountability. Our team takes pride in driving excellence with urgency and builds trust through openness and transparency. As an NScaler, you’ll contribute to shaping the technology that powers the future—empowered to do your best work in an environment that inspires greatness.
About the Role
As our Sales Operations Manager, you will play a pivotal role in driving operational excellence within our GPU-as-a-Service sales organisation. Your expertise in pipeline management, sales enablement, and performance tracking will be instrumental in scaling our AI infrastructure sales. By optimising processes, enhancing pipeline visibility, and providing actionable insights, you’ll directly influence our growth and success in this fast-evolving industry.
What You’ll Be Doing
Sales Process & Pipeline Management
- Lead the charge in owning and optimising our sales pipeline within HubSpot, ensuring accurate forecasting and visibility.
- Design and maintain metrics that illuminate conversion rates, pipeline health, and deal velocity.
- Work hand-in-hand with sales leadership to implement a cadence for pipeline reviews.
- Monitor deal progression and flag ‘at-risk’ opportunities.
- Keep data pristine and processes sharp, enforcing CRM best practices with precision.
Analytics & Reporting
- Build and maintain executive dashboards that highlight sales performance at a glance.
- Analyse key metrics such as win/loss rates, sales cycle length, and revenue forecasts. Build custom reports to track team and individual performance, identify trends, and deliver actionable insights to drive success.
- Ensure our team is always equipped with the data they need to succeed.
Sales Enablement & Operations
- Manage and enhance HubSpot configurations to fit the evolving needs of our sales team.
- Create and develop playbooks, workflows, and automations that streamline efforts and amplify results.
- Act as a coach and trainer, onboarding new sales talent and ensuring their operational success.
- Implement and optimise sales tools and technology stack.
Performance Management
- Track key KPIs like MRR, ARR, and SQL conversion rates to measure and drive performance.
- Develop and maintain sales quota tracking and manage compensation calculations, and associated reports, with precision.
Cross-Functional Collaboration
- Partner with Finance, Product, Customer Success, and Marketing teams to align efforts and maximise impact.
About You
Must-Have Qualifications
- 5+ years of experience in sales operations within B2B technology.
- Advanced proficiency with HubSpot CRM and Sales Hub.
- Strong analytical and reporting skills with expertise in data visualisation and reporting.
- Proven track record of designing efficient processes and driving adoption.
- A solid understanding of cloud infrastructure or AI/ML services sales.
Preferred Experience
- Experience in GPU or AI infrastructure sales operations
- Proficiency in BI tools (Tableau, Power BI, or similar)
- HubSpot certifications
- Experience with sales forecasting and capacity planning
- Understanding of AI/ML workloads and infrastructure requirements
- BA or relevant degree
Technical Skills
- Advanced HubSpot and Excel/Google Sheets knowledge.
- Intermediate SQL skills.
- Experience with BI tools, data visualisation platforms, and sales enablement platforms.
Please Note: We're currently working remotely, but plan to transition to a hybrid working model in 2025 as we look to secure a modern office space in London.
In all we do, our core values guide us.
Relentless Innovation
At Nscale, we constantly push the boundaries of innovation, embracing creative risks to shape the future. Our aim is to deliver products that not only meet but exceed today’s expectations, setting new standards for tomorrow.
Ownership and Accountability
Every Nscaler is fully accountable for their work, driving it with excellence and urgency. We set high standards, ensuring that our contributions are not just good but exceptional.
Openness and Transparency
We believe trust and transparency are key to our success. We maintain open communication within our teams and with stakeholders, sharing both successes and challenges. Our open-source approach allows customers to explore our technology, building trust and ensuring our solutions are both innovative, secure, and reliable.
Customer-Centric Focus
Our customers are central to our mission, and we are committed to delivering impactful solutions that drive real-world success. We focus on deeply understanding their needs and challenges, striving to exceed expectations in both product quality and service.
Sustainability
We are dedicated to considering the long-term environmental and societal impacts of our technologies. By integrating sustainability into our operations and product development, we ensure that our innovations are both effective and responsible, contributing positively to the world around us.
Full-Speed Collaboration
Collaboration at Nscale is fast, efficient, and respectful. We work together seamlessly, with clear communication and mutual respect, ensuring our shared goals are met with high standards and impactful outcomes.
Ready to Shape the Future of AI?
If you’re passionate about driving sales excellence and thrive in dynamic, fast-paced environments, we’d love to hear from you. We recognise that skills and experience can be gained in various ways, and we encourage you to apply for a role at our company, even if you feel your background might not perfectly align with the position.
Equal Opportunities Statement
At NScale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enriches our work environment, and we warmly welcome applications from individuals of all backgrounds, experiences, and perspectives. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.
