Job Title: Sales Operations Lead - Retail
Job Summary:
We are seeking an experienced Sales Operations Lead to oversee the coordination between our sales and operations teams. The ideal candidate will ensure seamless execution of sales processes, minimize returns, and facilitate stock audits. If you have a strong analytical mindset and excellent communication skills, we encourage you to apply.
Key Responsibilities:
· Coordinate between Sales and Operations Teams: Act as a liaison to ensure alignment, resolve issues, and improve overall efficiency.
· Minimize Returns (RTO): Analyze return trends, identify root causes, and implement corrective actions to reduce returns.
· Ensure Smooth Returns Verification Process (RVP): Oversee the returns verification process, ensuring timely and accurate processing of returns.
· Facilitate Stock Audits: Coordinate with internal stakeholders to conduct regular stock audits, identify discrepancies, and implement corrective actions.
· Sales Process Optimization: Continuously review and refine sales processes to improve efficiency, reduce costs, and enhance customer satisfaction.
· Data Analysis and Reporting: Analyze sales data, identify trends, and provide insights to inform business decisions.
· Stakeholder Management: Build and maintain relationships with internal stakeholders, including sales, operations, and logistics teams.
· Process Documentation and Compliance: Ensure that all sales operations processes are documented, up-to-date, and compliant with company policies and regulatory requirements.
· Identify and Mitigate Risks: Proactively identify potential risks and implement mitigation strategies to minimize their impact.
· Continuously Improve Sales Operations: Stay up-to-date with industry best practices, identify areas for improvement, and implement changes to optimize sales operations.
Requirements:
- 4+ years of experience in sales operations, logistics, or a related field
- Proven track record of success in minimizing returns, improving sales processes, and facilitating stock audits
- Excellent analytical, problem-solving, and communication skills
- Strong stakeholder management and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Proficiency in Microsoft Office, particularly Excel, and experience with sales operations software
Nice to Have:
- Experience with data analytics tools, such as Tableau or Power BI
- Knowledge of logistics and supply chain management
- Certification in sales operations, logistics, or a related field
What We Offer:
- Competitive salary and benefits package
- Opportunity to work with a dynamic and growing company
- Collaborative and supportive work environment
- Professional development and growth opportunities
If you're a motivated and analytical professional looking to make a meaningful impact in sales operations, please submit your application, including your resume and cover letter.
Job Types: Full-time, Permanent
Pay: ₹1,200,000.00 - ₹1,500,000.00 per year
Benefits:
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
Supplemental Pay:
Experience:
- total work: 1 year (Preferred)
Work Location: In person
Expected Start Date: 24/12/2024
