Overview
Haptiq is a leader in delivering digital solutions and consulting services that drive value and transform businesses. We specialize in leveraging technology to improve efficiencies and offer comprehensive solutions tailored to meet the unique needs of our clients across various industries. As well as bringing next-generation technology to private capital markets through the Olympus suite of cloud-based solutions designed to empower private equity, and credit funds as well as the firms in which they invest.
The Opportunity
We are seeking a highly motivated Revenue Operations Associate to join our team in Toronto. The successful candidate will play a crucial role in optimizing our revenue processes, analyzing company data, and leveraging low-code tools and AI-powered solutions to drive operational efficiency and business growth.
Responsibilities and Duties
- Data-Driven Execution: Develop and manage automated workflows to support Go-To-Market (GTM) teams by leveraging low-code platforms, APIs, and basic coding skills.
- System Integration: Create and maintain integrations between key tools in the GTM stack (e.g., Hubspot) to ensure seamless data flow and process efficiency.
- Pipeline Optimization: Partner with sales, marketing, and customer success teams to ensure the pipeline is clean, accurate, and actionable, using automation and AI-driven insights.
- Outbound Strategy: Partner with sales, and marketing to drive automated outbound campaigns using tools like Clay and Cargo to execute multi-channel outreach programs.
- Reporting and Insights: Build dashboards and reports that provide actionable insights into key metrics such as pipeline health, sales velocity, and customer acquisition costs.
- Process Automation: Identify repetitive tasks within GTM processes and create scalable solutions using tools like Python, Zapier, or Monday.
- Cross-Functional Collaboration: Act as a technical partner to GTM teams, helping them optimize tools and workflows to achieve revenue goals.
- Continuous Improvement: Stay updated on the latest tools and practices in RevOps and GTM engineering to recommend and implement innovative solutions.
- Technical Support: Provide ongoing support for troubleshooting issues with GTM systems, ensuring minimal disruption to team operations.
Experience
- Bachelor's degree in Business Administration, Computer Science, Finance, Economics, or a related field.
- 1-2 years of hands-on experience in revenue operations, sales operations, or a similar role.
- Ability to analyze and interpret sales and revenue data to identify trends and opportunities.
- Experience maintaining and managing CRM systems such as Hubspot.
- Familiarity with low-code platforms (e.g., Airtable, Zapier) and AI tools for workflow automation and process optimization.
- Strong command of Microsoft Excel and data analysis tools for reporting and forecasting.
- Excellent analytical and problem-solving skills, with a keen eye for detail.
- Strong verbal and written communication abilities.
- Team-oriented mindset with the ability to collaborate across departments.
- Effective organizational skills and ability to manage multiple priorities and meet deadlines.
Preferred Experience
- Basic coding proficiency in languages such as Python or JavaScript, with experience writing scripts for data automation and process improvement.
- Experience working across multiple departments (sales, marketing, operations, product), demonstrating ability to understand and bridge different team perspectives and requirements.
Benefits
- Competitive salary.
- Robust health, dental, and vision insurance.
- Opportunities for professional growth and development.
- Collaborative and innovative work environment.
- Chance to work with leading clients in exciting industries.
Why Join Us?
Join us at Haptiq Technology and Solutions and be a part of our mission to create innovative solutions that drive success. Apply now to make a difference in the world of technology and design.
