Shorla Oncology develops innovative solutions into effective oncology treatments to improve patients’ lives. The patients’ needs are at the heart of our innovation, ensuring we deliver affordable, accessible medicines and provide a significant clinical impact.
Shorla Oncology has core values of compassion, commitment, innovation, tenacity and collaboration. At Shorla Oncology we feel passionate about the work that we do and the patients that inspire us. Our focus on oncology gives us the opportunity to truly impact lives. As employees, we are here because we want to be part of a global team, working together to bring hope to underserved patient populations. Our team is smart, collaborative, creative, compassionate and accomplished. Each day we challenge each other to work on solutions for hope while building a company and culture focused on the future. The patient is at the center of our innovation, our decisions are driven by science while our Shorla Oncology colleagues motivate us to grow and develop every day.
Due to continued success and growth, we have an opportunity for the role of Director of Sales Operations to join our experienced team, reporting to the Chief Commercial Officer.
Responsibilities:
- Responsible for the management, administration and implementation of various systems/processes that support the sales force specifically focusing on incentive plan design and administration, field data reporting, call planning, CRM implementation and changes, targeting, territory alignment, and sizing.
- Lead sales operations processes and systems to enhance efficiency and productivity.
- Develop/oversee CRM and field data/reporting processes, including planning, roll-out, change management, compliance, support, maintenance and reporting.
- Track sales and develop/oversee updates of sales forecasts. Coordinate and ensure adequate reporting is available to all levels of the organization to support pipeline and marketed products.
- Partner with sales leadership to align sales operations with overall business objectives and to improve existing processes and to partner on new projects to support the business.
- Be the main point of contact for sales operations queries and escalations.
- Lead sales analytics activities including dashboards, reporting and data purchases.
- Identify and recommending operational improvements.
- Work closely with other cross functional teams such as Finance and HR to support all activities related to sales operations.
- Provide actionable insights based on trends in performance and activity to commercial leadership to support field decisions. Devise and implement KPI’s and reporting and presenting these to the executive team/board of directors as required.
- Drive the development, customization, and refinement of the set up and implementation of the CRM tool and other field related tools to ensure systems are aligned with the needs and deliverables of sales planning and operations.
- Manage vendors and budget for sales operations including CRM, data, fleet, compliance, and sales training as assigned. Liaise with contract sales force partner as required.
- Lead, develop and mentor direct reports including performance management, talent development, and training planning.
- Set team and individual goals in line with company goals.
The successful candidate will have:
- Preferably 10 years’ experience in pharmaceutical sales analytics or operations roles, of which at least 3 years are in a leadership position.
- Experience in a start up/early stage company is highly desirable.
- Experience within oncology or specialty is highly desirable.
- Experience with purchasing data, managing CRM and building data warehouses is desirable
- Professional English language skills are essential.
When joining Shorla Oncology you will join a self-motivated and energetic team. Our success depends on our collaboration, camaraderie, teamwork and team spirit. You will work in a hybrid manner and have opportunities to learn and grow your career. If this sounds like the characteristics of your ideal workplace and you want to work in an exciting growing fast paced company, then we are a good fit for you.
We offer a competitive salary and an attractive range of benefits including a discretionary bonus scheme, medical, vision and dental coverage, 401k contributions, long term and short-term disability insurance, generous paid time off and opportunities for upskilling and career progression.
Shorla Oncology is committed to being an inclusive employer. Shorla Oncology is an Equal Opportunity Employer; employment with Shorla Oncology is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
