Company Overview
We are a trailblazing health tech company on a mission to revolutionize the nursing home & post acute space. Our innovative AI software is transforming the admissions process and care delivery in these settings. We’ve raised $10.35M to date and are experiencing rapid growth. We are looking for a Business Ops / Product Intern to join our team and help elevate our customer experience.
About the Role
We are seeking a proactive and detail-oriented Operations/Product Intern to join our team and assist in analyzing data, identifying insights, and making data-driven recommendations to support our growth and decision-making processes.
As an intern, you will have the opportunity to work closely with and be mentored by professionals with experience from top-tier firms such as Bain & Company, Boston Consulting Group, Goldman Sachs, and other leading institutions.
What We Offer
Industry Leading AI Technology: A best in-class product that outperforms competitors and solves real operational challenges
High-Impact Leadership: A highly engaged and hands-on executive team dedicated to innovation and growth
Untapped Market Potential: A unique opportunity to establish our dominance in a rapidly growing sector
Fast-Paced Sales Cycle: Quick deal closures and a highly receptive customer base
Strong Customer Success: Fully onboarded, satisfied clients who recognize the value and LOVE our solution
What You’ll Do
Product Development & Management: Work with the product team to define features and prioritize product roadmap initiatives. Conduct market research and user interviews to identify improvements. Help create user stories, wireframes and workflows.
Operations: Support daily operations, team coordination and process improvements. Analyze challenges and suggest workflow optimizations. Assist in project management to keep teams on track.
Customer Success & Engagement: Help onboard new users and gather feedback. Track user engagement and suggest ways to improve retention.
Research & Strategy: Stay informed on competitors and industry trends. Assist with reports and presentations for leadership.
Ad-Hoc Expectations: Responsibilities may shift due to the needs of the business.
What You’ll Bring
Currently pursuing a degree in Business, Administration, Finance, Data Science, or a related field.
Strong analytical skills and attention to detail.
Proficiency in data analysis tools and software, such as Excel, SQL, or Tableau.
Excellent written and verbal communication skills.
Problem-solving mindset and the ability to think critically.
Self-motivated, adaptable, and eager to learn in a dynamic startup environment.
Benefits and Perks
Hands-on experience in business analysis and data-driven decision-making.
Exposure to innovative business processes and technologies.
Opportunity to work closely with the startup’s founders and experienced professionals.
Contribution to the startup’s growth and success in health tech.
Insight into our Core Values
Impact
We are committed to being a force for good and leaving a lasting, meaningful impact on society. From the products we create and the services we provide, to the way we interact with our employees and customers.
Accountability
We are accountable to each other and the communities in which we operate. We take ownership of our mistakes and work to correct them, and we hold ourselves and each other accountable for delivering on our promises and commitments.
Ownership
We give everyone ownership of their tasks and projects and everyone is expected to be proactive in finding solutions and overcoming challenges.
Sense of Urgency
We value speed and efficiency in everything we do. We strive to continuously improve our processes and find ways to do things faster, without sacrificing quality or attention to detail.
Answer First
We value proactive problem-solving. Instead of bringing questions or problems, whenever possible, we bring proposed solutions. It's important for us to lead with an answer , but to be flexible to others feedback.
If you're a go-getter who thrives in a fast-paced environment, we'd love to hear from you!
