The Team
Inviso’s ASIA team delivers a fully managed service to Microsoft's various business. The team engages Microsoft internal stakeholders, helping teams gain a data-driven understanding of their IT infrastructure, align business objectives to insights, and deliver recommendations to meet business objectives via modern, cloud-first Microsoft solutions. The Operations team is responsible for all aspects of the service’s operational execution, project management and customer and partner experience.
The Role
The Business Operations Specialist is responsible for managing internal program execution, ensuring operations execution and communication between internal teams and stakeholders, and providing regular updates and insights.
A successful candidate must be able to standardize operational intelligence and facilitate improvements to the tracking and streamlining reporting, good interpersonal skills, and communication with stakeholders. The role requires someone who can easily collaborate, passion to learn and be agile to business requirements.
Responsibilities:
- Support primarily India stakeholders, having the ability to work across all regions within ASIA (depending on capacity/back up)
- Coordinate activities relating to funded programs and nominations
- Field Enablement & Query Management
- Proactive Monitoring & Operational Excellence
- Landing Enhancements & Driving Field adoption
- Governance & business updates
- Day to day operational request execution
- Mailbox management
- Multitask and prioritize workloads
- Enablement – attend all UAT sessions, provide feedback and be the SME. Conduct new releases / demo sessions to field stakeholders
Experience required:
- Must be fluent in English (at least C1 level)
- Bachelor's degree in business administration or related field preferred
- 4-5 years in business operations roles
- Able to work effectively with minimal supervision
- Exceptional communication skills, both written and verbal
- Ability to work with management at every level
- Problem solving abilities that adapt to variety of situations
- Strong attention to detail, data analysis, and analytical skills
- Microsoft Office Proficiency: PowerPoint, Excel, Word, Outlook, PowerApps
- Knowledge in Microsoft Programs (ECIF) would be an added advantage
- Must be able to start work immediately
About Inviso: Inviso is a premier consulting firm that delivers business solutions through Solution Assessment, Asset Management, Office 365 and Azure (Cloud), Modern App Development and Business Intelligence, Staffing, and Marketing. We are an entrepreneurial, agile organization with a broad range of business experience and talents, and a laser focus on adding value for our customers. With headquarters in Seattle, and additional locations around the world, we assist thousands of customers across the globe.
