Description
At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.
About This Role
Audible is seeking an Associate Director to support our Product Planning and Operations function. In this role, you’ll expose, quantify and manage the tradeoffs across Audible’s product portfolio to optimize long-term customer and business value. You’ll partner closely with Product and Insights leaders, Finance, and Data Science to establish frameworks that balance growth and profitability initiatives, and enable teams to build plans to execute against our short- and long-term strategy. This includes defining and driving the processes for how we set and track goals, and manage towards intended outcomes for the customer. Successful candidates for this position will have strong business acumen, excellent problem-solving skills, and the ability to influence stakeholders without direct authority. A good understanding of the product development lifecycle is a plus.
Customer Obsession is at the heart of our Product team and we are constantly striving to create unforgettable listening experiences for our customers. Our team innovates at the highest level and has a thirst for continuous learning, a commitment to action, and a belief that anything is possible.
About You
- You're a self-starter who is biased for action, thrives in a fast-paced environment, and employs impeccable organizational and analytical skills with an eye for process improvements
- You're a data-driven strategic thinker who will readily abandon closely held-ideas in favor of stronger evidence — constantly iterating to improve the customer experience
- You're a rare combination of “thinker” and “do-er” paired with a strong aptitude for understanding of product strategy and operations
- You're an exceptional communicator with a knack for making complex data simple and evangelizing and inspiring people at all levels of the organization
- You're a transformer who is passionate about figuring out what the future looks like, with a relentless focus on creating and improving customer value
- You're a hands-on multitasker who can quickly change focus and balance the needs of the moment with longer-term goals with a high tolerance for ambiguity and complexity
- You're resilient with positive attitude – even the stiffest challenges are possible with the right amount of creativity, good judgment, and hard work. You exhibit strong integrity and ability to follow through on commitments and deadlines
As an Associate Director, Strategic Planning and Business Operations you will...
- Work with the Director of Product Planning & Operations to drive the Product and Insights (Pi) strategic planning process. Build and refine processes that drive transparency, efficiency, and accountability across teams
- Manage a Key Performance Indicator (KPI) framework for Product, problem solving tradeoffs across our goals and KPIs to inform resource allocation and proactively manage risk. Collect inputs and put forth clear and actionable recommendations for senior leaders
- Tie goals to our strategic planning process and resource allocation frameworks. Manage and oversee the development of automated reporting infrastructure to track progress against our goals
- Ensure goal setting and business reviews adequately expose tradeoffs of decisions made across the portfolio, and reflect both the short- and long-term business implications
- Partner with Senior Product leaders to assess the risks and profitability tradeoffs of strategic Product initiatives
About Audible
Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.
Basic Qualifications
- 6+ years of hands-on experience in a combination of management consulting, product management/agile operations, business operations/analysis or an equivalent field
- Experience and confidence using quantitative data and metrics to communicate ideas
- Can succinctly and clearly communicate, and are able to produce documents and presentations that are ready for leadership review
- Deep understanding of and interest in digital media content, specifically subscription streaming services and/or two-sided marketplace business models.
- Proficiency in Excel and data visualization tools (e.g., Tableau, PowerBI)
- Bachelor’s degree in Economics, Finance, Business, or related field
Preferred Qualifications
- Strong interpersonal skills and proven ability to work seamlessly with a variety of personalities and functional disciplines
- Strong bias for action and proven track record of taking end-to-end ownership and driving results
- MBA or other Advanced Degree
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company - Audible, Inc.
Job ID: A2902941
