About Darwinbox
Darwinboxis Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. We are the preferred choice of 900+ global enterprises to manage their 2.5 million+ employees across 116+ countries.
Darwinbox's new-age HCM suite competes with local as well as global players in the enterprise technology space (such as SAP, Oracle, and Workday). The firm has acquired notable customers ranging from large conglomerates to unicorn start-ups: Nivea, Starbucks, DLF, Crisil, CRED, Vedanta, Mahindra, Glenmark, Gokongwei Group, Mitra Adiperkasa, EFS Facilities Management, VNG Corporation, and many more.
Our vision of building a world-class product company from Asia is backed by marquee global investors like Microsoft, Salesforce, Sequoia Capital, and Lightspeed Venture Partners.
Role & responsibilities :
- Experience-2 to 6years
- Responsible for maintaining CRM Systems including updates, enhancements, building reports and dashboards, workflows and system security
- Implementation of new CRM Objects, pipelines, properties etc. to meet business needs
- Act as the primary point of contact for user questions, troubleshooting, and support
- Manage user access, permissions, and roles within the HubSpot CRM.
- Responsible for creating CRM related processes for data storage and automating data flows
- Increase sales productivity by simplifying processes and implementing sales automation on the CRM system while proactively eliminating any bottlenecks in the sales CRM process
- Manage integration of CRM with other systems and ensure correct data flows
- Analyze data trends to provide actionable insights for sales and marketing teams
- Provide training to users on HubSpot CRM tools, features, and best practices
- Develop and maintain documentation for processes, workflows, and policies
