Project Assistant-Revenue Operations

Toronto Transit Commission • Toronto, Ontario, Canada • 2d ago

JOB INFORMATION
Requisition ID: 10870
Number of Vacancies: 1
Department: Revenue Operations (20000105) - Revenue Operations - Department Head & S (30000342)
Salary Information: $74,110.40 - $92,656.20
Pay Scale Group: 7SA
Employment Type: Temporary Until October 2026 - On Site
Weekly Hours: 35, Off Days: Saturday & Sunday Shift: Day
Posted On: March 20, 2025
Last Day to Apply: March 27, 2025
Reports to: Project Manager

The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:

Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.

Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.

The full Plan can be viewed on ttc.ca.

Career Opportunity

We are currently seeking a Project Assistant to fill a temporary role to cover a Maternity leave. This position is on a 35-hour work week with the expectation of working 5 days in the office.

What You Will Do

You will be assisting in the direction, co-ordination, implementation, verification, execution, control and completion of specific projects to support and align the projects with the departmental strategy, commitments and goals. This includes drafting project proposals and reports, assisting in feasibility studies, attending sites to confirm installation procedures and validating business requirements

Coordinating, scheduling and/or leading cross-departmental meetings and communications for the successful planning and implementation of projects. Facilitating regular communication and feedback regarding organization-wide process changes with all relevant stakeholders, update and maintain departmental procedures as required. Assists in process testing for the department and other quality assurance activities.

As the Project Assistant you will also be responsible for Identifying, compiling and analyzing budget and schedule related issues. You will assist in planning, supervising, coordinating and monitoring cost control activities (both incurred to-date and forecast expenditures) related to on-going projects.

The Project Assistant will be responsible for maintaining access levels to all TTC employees regarding Fare collection activities. You will also be the Information Technology (IT) representative for the department

Performs other related duties as assigned

Participation in the TTC customer service Ambassador Program

In addition to the above you will support diversity, inclusion, and a respectful work and service environment that is free from discrimination and harassment. Help to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies.

What Qualifications Do You Bring?

University Degree, or College Diploma in a related discipline, or a combination of education, training, and experience deemed to be equivalent.
Project Management Professional (PMP) designation considered an asset
Experience and knowledge of financial and cost accounting principles, cost control, project and budget management
Knowledge of both theoretical and practical aspects of project management and associated techniques and tools, including MS Project
Sound judgement supported by well-developed analytical, critical-thinking, problem-solving and decision-making skills
Adaptability to accept and excel in a constantly changing environment and demonstrate resourcefulness.
Proven strategic planning, risk and change management experience
Self-motivated and possess initiative to bring progressive concepts to reality
Excellent communication and interpersonal skills with proven ability to deliver engaging presentations
Well-developed organizational, planning and administrative skills
People management and leadership skills with the willingness and ability to persuade and impart dynamic concepts, develop consensus, and influence and motivate others to achieve high performance levels
Demonstrated ability to deal with conflict, deadlines and stressful situations
Must have a valid, non-probationary class “G” driver’s license issued by the Province of Ontario
Must be able to pass Canadian Police Information Centre (CPIC) and financial clearances, as directed by the Revenue Operations Loss Prevention section
Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and employees

What Skills Do You Bring?

Apply analytical skills

Maintain documentation and historical records

Understand and apply administrative policies, processes, and procedures

Communicate in a variety of mediums

Perform relevant mathematical calculations and statistical analyses

Plan and organize activities / projects to meet section and organizational goals

Demonstrate appropriate and effective interpersonal communications through various media

Demonstrate specialized expertise and knowledge in the assigned field

Manage projects

What we Offer?

Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
This position is required to be in office 5 days a week.

Commitment to EDI

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially

The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.

We thank all applicants for their interest but advise only those selected for an interview will be contacted.

Apply

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