Buro Happold is recruiting a Business Operations Manager to oversee the Business Support team and Office Operations team in our UK region, creating strategies for both teams to evolve and align with the needs of the UK Leadership.
Based from either our London or Bath office, this will oversee large-scale projects, encompassing the estate management of UK offices, staff development plans, practices and structures, and improvements, setting clear direction. ensuring smooth integration of business processes while being aligned with UK and global strategies.
Here at Buro Happold, expect the exceptional.
We offer learning and development opportunities at every level to help shape exciting and personally satisfying careers. Join us to be part of a global community of driven professionals committed to finding new and better ways to deliver elegant solutions.
Your next role
Join us and be surrounded by exceptional opportunities in an environment alive with innovation and possibility. Your new team has a willingness and curiosity to see possibility and potential in everything – from the most iconic projects to our everyday conversations.
We are looking for a passionate candidate who can inspire and motivate at every level.
Buro Happold has a clear strategic plan, excellent learning culture and entrepreneurial mindset that will allow you to thrive. You’ll be part of something bigger than us all where sustainability, equity, social and performance outcomes matter. Buro Happold is committed to doing the right thing, even when that’s the hardest thing.
Key duties:
- Line manage the UK Business Support Manager and the UK Office Operations Manager, providing leadership for both on all improvement projects, setting clear directions and ensuring both teams evolve and align with UK and global strategies.
- Oversight and management of office leases and sub-leases, developing and implementing standardised office operational policies and procedures across the UK, ensuing consistency in office operations and cost management as well as leading on property improvement projects ensuring compliance with regulations.
- Manage lease renewals and reviews.
- Analyse market trends to develop long-term property management strategies, ensuring our offices are fit for purpose and align with employee requirements, aligning strategies with organisational goals in collaboration with the UK COO and Leadership.
- Identify and mitigate potential risks within the property portfolio, monitoring project progress and escalating issues as necessary.
- Develop staff improvement plans and strategies fostering a culture of continuous improvement, professional development, and inclusivity, whilst providing pastoral care, ensuring the continual wellbeing of staff.
- Conduct performance reviews and provide mentorship, and undertake best practice in recruitment and training.
Your skills and experience:
- Extensive experience in team management, development, and leadership.
- Strong project management skills.
- Demonstrable finance and budgeting experience.
- Advanced IT skills, especially in Microsoft Office.
- Excellent organisational and time management skills.
- Ability to manage and prioritise a busy and varied workload.
- Proactive and confident in taking the lead in challenging situations.
- Highly organised with the proven ability to prioritise and work to tight deadlines.
- Resilient with excellent communication skills and demonstrate an attention to detail.
What we offer:
- Bring your knowledge and expertise to one of the world’s most respected consultancies.
- Attractive salary and benefits package including life assurance, income protection, and private medical cover you and your family.
- Holiday entitlement of 25 days per annum (exclusive of bank holidays) and flexible holiday arrangements.
- Generous company pension scheme.
- Flexible benefits including cycle scheme, dental insurance, optical cover, travel insurance, season ticket loans, and corporate discounts.
- Enhanced parenthood leave policies.
- 3pm finish on the last Friday of the month.
- A strong commitment to your continuous development. Whatever stage in your career, we have a learning and development programme that will enable and empower you.
- Entitlement to two memberships to professional bodies or subscriptions
- A commitment to your wellbeing through a comprehensive employee assistance programme and wellbeing activities A supportive and inclusive environment that will welcome you through social and outreach activities from the Young Employees Forum to mentoring.
How To Apply
If you are passionate about finance and eager to contribute to innovative engineering solutions, we would love to hear from you.
A place for everyone
Buro Happold values an individual's flexible approaches to working patterns as an important part of how you work and achieve balance. We welcome applications from those who are seeking flexibility in their careers.
Our exceptional portfolio of projects is the result of the diversity of thought, identities, backgrounds, and experiences that shape us. Appreciating each other’s differences is key, we want employees to feel they don’t have to mask elements of their identity to thrive.
We are working to change the lack of representation of marginalised groups in the built environment. We are particularly keen to hear from anyone who feels they are underrepresented in the industry. We have much to learn from one another. Embracing differences allows us to develop the most innovative and elegant solutions.
Please let us know if there are any adjustments we could make to the application process to make it easier and more comfortable for you. Contact recruitment@burohappold.com so we can work with you to support you throughout your application.
